හැමෝටම තියන ගැටලුවක් තමයි මේ මෝබයිල් පුලුල් පරාස ඉන්ටර්නෙට් නොහොන්, Broadband HSDPA මේතර්ම් ගැටලු සහිත හා, මේ අය කියන 3.6mbps, 7.2mbps වේහයන් ලැබෙන්නේ නැත්තේ කියලා. ගොඩක් අයට මේගැන හරි වැටහීමක් නැති නිසා මේකියන Marketing tricks වලට රැවටෙනවා. මේවා විකුනන අයවත්, Marketing කරන අයවට් මේවා ගැන දනේ නෑ, මේක හරිම සරලව කියල දෙන්න කියලා තමයි මම මේ අද බලන්නේ.
මොකද මේ ගොඩක් HSDPA බාවිතාකරන අය කියනවා, මගේ එක slow, තව අය කියනවා මගෙ එක fast කියලා, මම මේ දැනුත් ටොරන්ට් බානවා කියයි 😀 ඇයි මේක මෙහම වෙන්නේ. ඇයි මේ service providers ලට කියන වේග දෙන්න බැරි. මොනාද මේ අය අපෙන් වසන් කරනේ කියන කරුන තමයි මම අද කියන්න යන්නේ.
ඉහත රූපයේ තියෙන්නේ සරල ජංහම දුරකතන ජාලයක් අනුරුවක්.
හරි දැන් අපි බලමු මේ HSDPA විකුනන අය කියන 3.6mbps, 7.2mbps, 14.2mbps කියන්නේ මොකද්ද කියලා. මේ වේගයන් එක cell tower (කුලුණකට) ලබාදිය හැකි උපරිම වේගය, නැතුව එක user කෙනෙකුට ලැබෙන වේගය නොවෙයි., මේක හොදට සිහියට ගතයුතු දෙයක්. උදාහරනයක් ගමු අපේ මේ ඉහත රූප සටහනේ Cell Tower C, අපි කියමු මේ tower එකේ වේගය 14.2mbps කියලා. මෙහි වේගය, Phone D, G (14.2/2 = 7.1mbps) අතර බෙදී යනවා. නමුත් සැබෑලෝකයේ එක cell tower එකක් ඉන්න users ලා ගාන මීට වඩා බොහෝ වැඩියි. ඒකෙන් පේනවා මේක වෙලද උපක්‍රමයක් මිස, සැබෑ ලොකයේ ලබාදෙන්න පුලුවන් දෙයක් නොවන බව.
Broadband speed ගැන කියනකොට, SLT ADSL වැනි ඒවාගේ කියන 512kbps, 2mbps කියන් වේගයන් වලට කියනේ Last mile connectivity, ඒ කියන්නේ ඔබ හා ඔබගේ සේවාදායකයාගේ ජාලය එක්ක ඔබ සම්බන්ද වන වේගය, නමුත් මේ HSDPA එකේ දී කියන්නේ ඔව්න්ගේ tower speed මිස, ඔබට සැබැවින් සම්බ්න්ද විය හැකි වේගය නොවයි. මොකද මේ කියන last mile එකද shared වෙනවා. මීට අමතරව සෑම කුලුනක්ම HSDPA 3.6mbps, 7.2mbps හෝ 14.2mbps වෙන්නේ ද නෑ, උදාහරනයක් තමයි ඩයලොග්, ඒ අයගේ 1.8mbps සිටන් 14.2mbps වෙන කුලුණු තියනවා. ඒක නිසා එක එක අයට ලැබෙන වේගයන් වෙනස්.
ඉහත කීව දේවල් අමතරව ලොකුවටම කරන වසන් කිරීම තමයි, Base Station සිට කුලුණට ඇති සම්බද තාවය, මෙය බොහෝවිට E1 එකක් වෙයි, මෙහි උපරිම වේගය 2048kbps (2.048mbps full-duplex; 2048kbps up and 2048kbps down) වෙයි. ඉතින් 14.2mbps උවද කුලුණ එයට ලැබෙන උපරිම වේගය 2048kbps මෙයද, voice, data හා tower control signal අතර බෙදීයනවා. City limit (කොලබ) ඉන්න අයට මේක ගොඩක් බලපාන්නේ අඩුවෙන්, මොකද මේ cell tower ගොඩක් හා, ඒ වයේ capacity ගොඩක් වැඩිවන ලෙස තිබීම. මොකද කොලබ දවල් කාලයේ තියන traffic load එක control කරන්න, රෑට ගොඩක් වේගයන් ලැබෙන්න පුලුවන්, මොකද සිටින users ලා ගාන රැට ගොඩක් අඩුවෙන නිසා.
ඉහත රූපයට අනුව අපි හිතමු Cell Tower C වෙත ඇත්තේ E1 එකක් කිලා, එවිට Phone D හා G අතර මේ 2048kbps බෙදී යනවා. මොකද tower speed එක 14.2mbps වෙන්න පුලුවන් නමුත් tower එකේ දත්ත සම්බන්දතාවය 2mbps. හිතලා බලන්න එක tower එකක් ඉන්නේ users ලා දෙන්නද කියලා ? මේක තමයි මේ ලොකුම හේතුව HSDPA වේගයන් ගොඩක් අඩුවීමට, මේවා ගැන කිසිම provider කෙන්ක් කතා කරන්නේ නෑ.
අනිත් වරද තමයි, Cell Tower කීපයක් අන්තර් සම්බන්ද කිරීම, ඉහත රූපයේ cell tower B ගමු, එය base station එකට සම්බන්ද කර ඇත්තේ cell tower A හරහාය, එවිට cell tower B හි සිටින අයට ලැබෙන්නේ Cell Tower A වෙත ලැබෙන වේගයන්ටත් වඩා අඩු වේගයක්, මේක ගොඩක් තියන ගැටලුවක් තමයි දුර පලාත්වලට යනකොට. මෙ වෙලාවට තමයි Phone E වෙත වෙලාවකට වැඩි වේගයන්ද, තව වෙලාවකට වැඩි වේගයන්ද ලැබෙන්නේ. මොකද Phone E, cell tower B සම්බන්ද වෙලා ඉන්නකොට අඩු වේගයක් ලැබෙනවා, නමුත Cell tower E වත සම්බද උන විට වැඩි වේගයක් ලැබෙනවා, මක්නිසාද Cell tower E හි කිසිම user කෙනෙක් නැතිවීම හා Cell tower E, Base Station වෙත කෙලින්ම සම්බන්දව තිබීම. තවද ඔබ Cell tower එකේ සිට ඉන්න දුරද ඔබට ලැබෙන වේගයන්ට බලපානවා, cell tower එකෙන් දුරස්වෙන්න වෙන්න ලැබෙන වේගය අඩුවෙනවා.
හරිම ආකාරය HSDPA tower එකක් 3.6mbps නම්, එය E1 x3 (2048×3=6144kbps) වත් සම්බද විය යුතුයි, මෙම 6mbps හින්, 3.6mbps HSDPA/3G/GPRS වෙන්වන අතර, ඉතුරු (2.4mbps) ටික Voice හා Control සිග්නල් වලට වෙන් වෙයි. මෙවැනි එකක normal එක user කෙනෙකුට 1-1.5mbps වේගයක් ලබාගන්න හැකිවෙනවා සැබෑලෝක (real world) තත්වයකදී.
මෙතනින් පේනවා මේ marketing සදහා කියන අංක කිසිම realistic නොවන බව.
හරි අන්තිම ගැටලුව, මේ International Bandwidth ගැන. මේ අය කියන්න පුලුවන් අපිට 100mbps, 155mbps හෝ 4gbps තියනව කියලා, නමුත් මේ කිසිම කෙනෙක් කියනේ නෑ, HSDPA සදහා වෙන්කරපු කොටස. ඒ අය කතා කරනේ ඒ අයගේ මුලු දාරිතාව මිස, HSDPA සදහා වෙන්කරපු කොටස ගැන නෙමෙයි. මොකද මේ වෙන්කරල තියන කොටස 10-20mbps වගේ තමයි වෙන්නේ.
ඉහත මම කියපු කරුනු මේ රැහැන් රහිත සේවාවන් වන CDMA, GPRS, WiMax වෙතද බලපානවා.
මතක තියාගන්න HSDPA යනු ගෙදර තියන Broadband එකට altanative එකක් නොවෙයි, මේක මේ MOBILE Internet නොහොත් ජංහම අන්ත්ර්ජාල සේවයක්, මේක broadband replacement එකක් නොවෙයි. HSDPA යනු Broadband මුලාවකි. කිසිම විටක 1-1.5mbps වඩා වේගයක් බලාපොරොත්තු වෙන්න එපා. 😀
වටිනා ලිපියක්, මේ වගේ පැහැදිලි කිරීමක් දැක්කමයි.බොහොම තෑන්ක් යූ, මේ වාගේ ක්‍රියා පාලනය කරන්න දැන් කාලෙ හරි, ඒත් මොනව කරන්නද? 🙁
===================================================
අනේ මට නම් 7.2 mpbs ඕනෙ නෑ, යන්තම් 512 kbps තිබ්බොත් හොඳටම ඇති, මම සන්ටෙල් ඉබිගමන් සේවයේ (CDMA dialup)නෙව, ඔය පින්වතෙක් ට මොකක් හරි කොනෙක්ෂන් එකක් එපා නම් මේ අපිට විසි කරන්න. (අපේ කැලෑව දිහා කවුරුත් බලන්නෙ නෑ නෙව)
hi, everyone.
i just changed my m3 890 package to m3 Zoom 2490
will it deliver the download speed they promised? i check it with the speedtest it dosent go more then 1000kbps !
anyway iam still happy with the download limit and the m3 speed!
kalinga thank you very much for doing this kind of stuff. it realyy helps !keep up the gud work!
@mah
haha… they are lucky if they get 200kbps 😀
@ignarant
_http://speedtest.net/ go to this site and you can use it to get some idea about the speeds you get, just dont click one server, test few, USA/UK/JP/SG and check the average speed you get.
@ගයාන් කල්හාර
CDMA දුක මාත් හොදට දැන්න කෙනෙක්, ගන්න ලාබ 3G පොන් එකක, අරගෙන M3 Prepaid එකක් දාගෙන ඉන්ටර්නෙට් යන්න ඒක ගොඩක් ලාබ වෙන්න පුලුවන්.
@romesh
yes, even in the post what I’m saying to say is, in real world you can’t really give the advertised speed on HSDPA, on a good network, you can get average speed of 1-1.5mbps that’s about it, unless they will update inter connectivity, international bandwidth and network to HSPA+
@romesh
when you change from zoom890 to zoom2490 is the change in speed instant? i remember someone telling that it takes 24 hours for the change to take effect. does anyone know anything about this?
@Rasike
this depend on how long they take to upgrade the package, when i did this, it only took few hours, they maybe saying it takes 24hours just to have some time for there paper work.
යන්තං ඇති CDMA Dialup use කරපු කෙනෙක් දැක්ක, අනේ ගාන නම් කිසිම අවුලක් නෑ, මොකද රුපියල් 200 කින් 24×7 මාස 3ක් යන්ට පුලුවන්, හික්ස්, බොරු නෙමෙයි ඕනෙ නම් ට්‍රයි කරල බලන්ට, අනිත් ඩයල් අප් වලට වඩා නම් සන්ටෙල් හොඳයි, ට්‍රැෆික් එක ගොඩක් අඩුයි, ඒත් ඉතින් දන්නවනේ…
3G මට හීනයක්, ඒකටවත් හරියට සිග්නල් නෑ, ක්‍රමයක් තියනවද? මම කොහෙද දැක්ක සිග්නල් බූස්ටර් එකක් ගූගල් කරල නම් හරි විසඳුමක් ලැබුනෙ නෑ, ඒක ඇත්තද?
@ගයාන් කල්හාර
මේකයි වැඩේ, මම මුලින් මොබිටෙල් ගත්තේ, සිංනල් එකක් වත් පොන් එකේ ආවේ නෑ 3G, නමුත් Huawei E220 එකට එක සිග්නල් එකක ආවා, පසුව මම ඔය සැටලයිට් Ku dish එකක LNB එක වෙනුවට Huawei E220 එක හයි කරලා, ෆුල් සිග්නල් ගත්තා, එහම තමයි ගොඩක් කල් බාවිතා කලේ.
ඕනෙනම් කාගෙ හරි එකක් ඉල්ලගෙන ඇවිත් උත්සාහයක් දාල බලන්න.
ඔව් ඔව් කරන්නම දෙයක් නැති එකේ ඒකවත් කරල බලන්ට ඕනෙ, DISH එකෙන් 3G් සිග්නල් තියනවද?? :O .. ම්ම් ට්‍රයි ඇන්ඩ් ට්‍රයි වන්ඩේ යූ කැන් ඩයි කියල පුරාණ තාපසයො කියල තියෙන්නෙ කට කහනවට නෙමෙයි නෙ, කරල බලමු..
බොහෝම තැන්ක්යූ කියා දුන්නාට
Dialog no more cheats its customers! Ha..Ha..
check this; http://www.dialog.lk/en/mobile/technology/3g/unlimited_mobile_broadband.html
They have changed their speed from 7.2mbps to 1 mbps!
@Rishoban
Ah, funny, now Dialog can say even if its 300kbps, we are giving 30% of the advertised speed, but I’m glad finally dialog did the right thing 🙂
hey kalinga aiye i need your opinion on this. im trying to download a video clip from _elakiri.com the downloading speed is insane. but the speed test results are normal. do u think something is wrong with _elakiri.com server or might mobitel be purposely decreasing speed when downloading large files, i tried to cancel download and start again many times to see if the speed will catch up, but it didn’t work, im still downloading the clip even as im typing this.
http://www.geocities.com/rasgar99/1.html
http://www.geocities.com/rasgar99/2.html
@Rasike
those sites are on cheap, low quality bandwidth servers and most of the time they are overloaded, so don’t test speeds with that kind a sites, always use a stables fast site.
Now, dialog has reduced the speed, (I mean only in their site!) So, they must remove their FUP limit now! @Kalinga Aiyya, what do you think, will they remove it or not?
What a great thread !!! Really appreciate yo work.. I’m dialog broadband user and now I’m fed up with it’s low speed… I wanna change to a M3 data plan using E220 modem I got frm dialog. (coz it’s cheap than others) But worried about the contract I signed for 6 months.. I dnt wanna be blacklisted in Dialog PLC… Any advices comments greatly appreciated….
LoL.
Dialog accepted the bitter truth after we fought with them about this speed issue in their Facebook group
http://www.facebook.com/board.php?uid=43928276150
Rather than improving their infrastructure, they reduced their “Advertised speed”, Which is not acceptable to me…
All the present dialog HSDPA users must join together and needs to fight against them!!!
🙂
any idea when or if Mobitel will update their m3 plans anyone? now i have used 4Gb, thats 2Gb more than my allowed amount. starting to hate it. hey y hasn’t anyone posted any speedtest results for a airtel connection? if anyone is using pls do post some.
@Rasike
check the M3 site, you can get 7GB for Rs.2490, as far as i know, M3 will NOT give an Unlimited connection, also i like to point out, HSDPA is NOT a replacement for home broadband, this is Mobile Internet and it has it limitations.
Airtel, speeds are around 512kbps, read the comment 25, 35
some airtel speedtests on Mumbai server;
http://www.speedtest.net/result/393814149.png
http://www.speedtest.net/result/397370979.png
@ rishoban
it seems to be good. can you bublish speedtests to male server. my mobitel smart 1mb connection also show higher speeds to mumbai than male. (eg- like 850 vs 1100)
@mah
I don’t use Airtel (no coverage), I got these speedtest results from my friend. I asked him to test with Male;
According to him he gets around 400kbps – 600kbps download & 50-200kbps upload speed for Male server.
guys… when doing speed tests, do it to places like USA (NY/NY) UK, JP etc coz most web sites we vistis located in the USA/EU so male is not the right place to do speed test 🙂
@ rishoban
so it s slower than mobitel smart even now with very much less users. if it goes down further it will be useless like dialog. but if they give atleast 400kb stablly worth buying it since its unlimited! but better not buy airtel locked modem i think!!
@kalinga
its true. we experience the speed to us sites most of the time. i just asked for comparison with mobitel since i did lot of speed tests to male server. it seems that airtel will be much slower than mobitel 1mb as you said.
can someone send me the APN setting we have to use when logging on to Dialog 3g, i want to test and see the speed i get when using a HSDPA Phone, in the settings i have now the APN is ppwap, so even though full 3g signal is there the phone connects in GPRS speeds, example in mobitel there are 2 APN’s mobitel3g and mobitelgprs
@Rasike
normally its “www.dialogsl.com” for postpaid, and not sure if Prepaid has HSDPA, maybe you can check if you have 3G enabled on the connection.
This is to small correction on comment 73.There is no APN called “mobitelgprs” for mobitel. “mobitel3g” APN can be used any coverage area for GPRS/HSPA.
@duleep
what about “isp” and “wap” APN’s (i remember them from back in the day) both are there ?
@Kalinga,
Still ISP and WAP APN can be used.But Now all users by default get “mobitel3g” APN.
i will definitely miss the M3 speeds if i ever change to Airtel, and i think the problem with the male server is still there bcos it says 1050kb/sec while it should be max 1024kb/sec
This time did anyone crossed Dialog HSPA FUP limit? I got a speed of 120KB/s within the 5GB, and now I have used 6.9GB, still I get the same speed? What is this? Did dialog removed their FUP?
No, lol. Dialog is pretty messed up in their calculations. I mean we are using the download meter on mobile partner right? that’s the only way to know how much data i have used. In firs month, my FUP limit exceeded but Mobile Partner showed only 3.5GB of usage(Or something close). So I called customer care (Do u know the customer care number for HSPA? lol) and they said that Mobile Partner software that comes with E220 is not recognized as an accurate measure by Dialog. lolz. Then I asked if they provide us users with a way of monitoring how much we’ve used up. They said they are working on a system but it isn’t available publicly yet. This was some 3 months back. Frankly I didn’t bother trying to find out if they made such a tool available. I think it is unlikely – correct me if I am wrong. But the thing is they are restricting usage as if we’ve hit the 5GB limit. But we have no clue. They don’t show their monitoring stats so we can perhaps make a comparison. And there’s nothing we can do about it. lols. Such a consumer friendly company!
No, I don’t use Mobile partner to measure data usage, I use a google desktop gadget instead. It shows now 7.2GB, still I get 100 – 120KB, Now I am downloading a 3.7GB game (75% finished when writing this), It is a jackpot indeed. I’ll download as many as now without worrying!! Now get 110KB/s! after using 7.7GB.
good to see some improvement about dialog for a change 🙂 hope it will last
Kalinga aiiya,I am not a m3 broadband user.but sometimes use Mobitel daily delight But in Gprs speed.But its ok with me.But i am fond of studying these Hspa technology.I am studying about m3 from the beginning and I saw in there(Mobitel)towers they use Someking of big Equipments for 3g ( i guess theses are HSPA transceivers) than Dialog.Is this a result of higher speeds of mobitel than Dialog?( also Airtel uses same HSPA equipments like Mobitel.)Could you please explain about that.And you have mentioned your blog that HSPA speed depends on the link between Base station and tower.Mobitel is using SlT backbone and I saw in many Slt exchanges they have transmitting dishes against Mobitel tower( i saw this in HOMAGAMA and MAHARAGAMA and many places)Are they sharing the data traffic to SLT wire line network and balance he load? Is this the secret high speed in their network?
Kalinga aiiya,I am using 3g daily delight from n70 for the computer but i haven’t 3g.But i tested it from speedtest.net i cant believe the result.but i can experience less speed.please explain!
Thanks!
Kalinga aiiya,I am using 3g daily delight from n70 for the computer but i haven’t 3g.But i tested it from speedtest.net i cant believe the result.but i can experience less speed.please explain!
Thanks!
http://www.speedtest.net/result/404084564.png
airtel speed tests
i m getting download speed of 50-60 KB/s with airtel. (at mid night)
mobitel smart 1mb is far better and i always get 125-140Kb/s.
but airtel is totally unlimited and so far its better than ADSL. more importantly its stable.
best speeds obtained to mumbai server..
http://www.speedtest.net/result/407055018.png
@ kalinga
mobitel smart 1mb speedtests at the same time( mid night)
http://www.speedtest.net/result/407073418.png
http://www.speedtest.net/result/407064884.png
http://www.speedtest.net/result/407065711.png
though the speeds are not much different, download rate is more than double in mobitel. whats the reason?
kalinga aiye…
mama dialog hsdpa connection 1k gatta.. mama rawatuna speed 1 godak adui. mama mobitel hsdpa connection 1k gannai yanne, eth mage Huwawei e220 modem 1 dialog 1n sim lock karala, mata aeka mobitel connection 1 ekka use karana widiyak kiyanna, mata aluth modem ganna salli naa.. mage yaluwo 15k witara innawa mae prashneta hira wela.. api dialoglage campus package aran rawatuna aya, widiyak tiyenawa nam kiyanna,
mae wage blogs godak wadagath.. godak watinawaa oyalage effort 1ta godaak thanks..
@kelum dissanayake
මොඩම් එක අන්ලොක් කරගන්න පුලුවන්, හැබැයි ගානක් ගෙවන්න වෙනවා රු.2100 වගේ වියදම් කරන්න වෙනවා, මොකද දැන් තියෙන්නේ hardware look එකක් නිසා, ඉසරනම් තිබුනේ සොෆ්ට්වෙයර් ලොක් එකක්, මම දන්න කීප දෙනෙකු කරා, කිසි ගැටලුවක් උනේ නෑ.
@kalinga aiya
thanks.
puluwan nan unlock karanna puluwan tanakuth ewanna. loku udauwak.
E220 eke software unlock karana hati nam dannawa… Eka weda karanawa nam man eke tutorial eka dannam.. Eth hardware lock ekak thiyenawa kiyala adai man ahuwe… Kalinga aiye kohomada software da hardware lock ekakda kiyala dena ganne ?
@udara
mage modem 1 parana 1kda dan naa..
itin tutorial 1 daanako. apita try
karala balanna puluwanne…
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/408763138.png[/IMG][/URL]
mage dialog speed 1, ane mama rawatunaane.
Dialog E220 මොඩම්, ඔකොම වගේ hardware looked.
Unlooking Site for E220
_http://dc-unlocker.com/
Now only I heard about something like “Hardware lock”! I expecting Airtel, though i have Airtel 3G or not, I going to throw my disconnection form to dialog telekom! I don’t care about the speed, All I want is getting rid of this Dialog shit! I paid 5th bill today, only one remains!! After that, no more dialog!
kelum: atenabled=true
System: Connection established.
System: Initiating Call, Please Wait.
System: Connecting… An agent will be with you shortly.
System: Welcome to Dialog Telekom online customer support
Chinthaka: Ayubowan! This is Chinthaka, how may I assist you today?
kelum: i have some issues with dialog broadband
Chinthaka: Please proceed with your query.
kelum: dialog hspda 2990 pkg 1e band width 1 keeyak denawada?
Chinthaka: Please be good enough to elaborate your query as it is unclear.
kelum: what is the hspa Monthly rental of Rs. 2,990/ pkg shared bandwidth ?
kelum: clear…..
Chinthaka: The 1Mb speed would be shared amongst the pc’s however priority would be given to the shared PC.
kelum: but previously it’s bandwidth is 7.2Mbps .. as dialog advertise it in telecommercials
kelum: am I correct?
Chinthaka: Correct.
Chinthaka: However the guaranteed speed is 1Mbps it would reach a maximum of 7Mbps.
kelum: boru kiyanna epaaa. dialog 1e idan site 1 wat balanne nadda? what is this customer care? go to this link and see ur selfhttp://www.dialog.lk/en/mobile/technology/3g/unlimited_mobile_broadband.html
Chinthaka: Correct. It MAY go up to 7Mbps.
kelum: it is not said in that speed table or site man
kelum: how you say that
kelum: can you gurantee
kelum: that is true
Chinthaka: 1Mbps is what is mentioned and if within the coverage area furthermore if the correct equipment is used you connect at the given speed.
Chinthaka: However at certain locations you still can connect at 7Mbps as this is not mentioned in the link it was not guaranteed.
kelum: I think you went to the bad class or are you absent with training sessions?* speed will be contingent of device compatibility. is within 0-1Mbps not higher as describe in the site.
Chinthaka: It depends on the equipment used as even I was able to connect at 7Mbps a few days back. However please be good enough to refer the previous comment where at no point was 7Mbps promoted it was just commented upon request.
Chinthaka: Is there anything else that I could help you with?
kelum: why not
kelum: is that hsdpa huwawei e220 modem that I purchase from dialog belong to the customer or ISP
Chinthaka: Due to technical reasoning it has been limited.
Chinthaka: The modem would be owned by the customer.
kelum: then how dialog can sim lock that?
/
Chinthaka: The e220 Modem is normally priced at over Rs 16000/- however for the promotion the price down graded.
kelum: how can u connect that with this issue?
Chinthaka: As such Dialog Telekom PLC. Would only achieve a long term if their service(s) are used the modems would have to be network locked.
Chinthaka: Is there anything else you wish to clarify?
kelum: really.. It is not included with our agreement.. I think dialog forget that…
kelum: Is that true dialog goes with financial difficulties and it loses customers?
Chinthaka: If it was true Dialog would no longer be No. 1
kelum: really you better see that with your own eyes..how shame pretending as No1…http://www.dialog.lk/en/corporate/ir/dial/dialinfo.html#indexed
Chinthaka: The E220 modem is unit we have offered our valued customer(s) at almost Rs 10,000 /- less than the unit price and as such it is reasonable the unit been network locked.
kelum: who ask that for 10k
Chinthaka: Please be good enough to understand there is economic down turn where Dialog is still thriving. The share price is determined by the demand if the consumer does not have the resources he is unable to purchase not only Dialog but any other share.
Chinthaka: However as this is in regard to your Broadband connection is it all right if I asisst you in regard to the same.
kelum: oh, I think CHINTHAKA you better learn real ccare by visiting HP ccare..
Chinthaka: Is there anything else you wish to clarify?
kelum: http://www.hp2.com
kelum: why not
kelum: I’m going to place a complain with you and Dialog with trc.. be ready with good lawyers
Chinthaka: It was a pleasure assisting you.
Chinthaka: Thank you have a pleasant evening
kelum: I think I have right to know your Dialog ID
System: Call Disconnected.
This is the chat between me & dialog ccare. give your comments.
@Rishoban,
Throwing away of Dialog connection looks like a wise decision. But i can’t understand why do you move to ‘Airtel’. eka nikan ara kathawak thiyenne, ‘inguru deela miris gaththa wage’ ekko ‘kabalen lipata wetuna wage’ kiyala.
i’m curious about Airtel’s quality & speed. Is their anybody who used Airtel ? If so can you post some speed test results ?
@lakmal
see above comments by me
@ kelum!
I have same kind of experiance with dialog!
I’m goin to get few voice recodings and then tackle with them…
So lets fight together!
And about your modem…
E220 can be unlocked for free…
If you’re in kandy, I,ll do it for you,
Else i’ll send you instructions.
via mail
place a positive responce 😉