Dialog Unlimited Mobile Broadband (HSDPA) vs Mobitel M3 Broadband
මේක දැන්ම නොලියා ඉන්න තමයි හිටියේ, ඒත් ලියන්න ඕනේ කියලා හිතුනා, දන්නවානේ මම මෙච්චර කාලයක් ඉන්ටර්නෙට් යන්න බාවිතා කලේ Mobitel M3 Broadband එකක් කියලා, නමුත් මේක 1MB එකක් සදහා අපි රු.1 ගෙවනවානේ, Dialog GSM එක ගොඩක් පිටුපස හිටියේ ඔය HSDPA broadband මිල ගනන් වලින්, ඔන්න Dialog GSM අයද Mobile Broadband වලට අත ගහලා, දැන් දෙනවා Unlimited Mobile Broadband. හැබැයි මේකත් යටින් ලිමිටඩ්, නමට Unlimited 
ඒක ගැන තමයි අද කතා කරන්න යන්නේ.
මට මේක ගැන කිව්වේ අපේ මලින්ත මලයා…. මොකද මේ යකා (ආදරේට යකා කියන්නේ, කොල්ලා ලසනයි 
) ඉන්නේ කොහෙන් අඩුවට ඉන්ටර්නෙට් යනවද කියලා, මොකද මිනිහා ඉන්න වනාත්තරයට ADSL තියා හරියට WiMax වත් නෑ, මිනිහා ඉතින් මොකක් හරි ආවොත් මාර බලාපොරොත්තු තියාගෙන ඉන්නේ, මට මතකයි ඔය Lankabell WiMax අපු කාලේ, පුදුම සතුටකින් හිටියේ…. ඒත් මිනිහාට පින් නෑ Mobitel M3 එකෙන් ගැලවෙන්න 
ඉත්න් මම හිතුවා මේකක් අරගෙන බලන්න, එක හේතුවක් තමයි මාසෙට ගෙවන ගාන වැඩිම උනොත් රු.6000 + VAT + MSL නැත්නම්, රු.2999 + VAT + MSL නරක නෑ නේ, මොකද මේ අය කියනවා 5GB download/upload වෙනකන් වේගය 7.2mps කියලා හරි හරි, කියන්නේ එහෙම තමයි, මම දැක්කේ නෑ 1.5mbps වත් හරියට එනවා ගොඩක් වෙලාවට 500-900kbps අතර තමයි වේගය. (ඔව් ඔව් මම 7.2mbps HSDPA Huawei E220 modem එකක් තමයි බාවිතා කරන්නේ)
හරි, දැන් කට්ටිය බලනවා ඇතිනේ මේ රු.6000 කොහෙන්ද ආවේ මේක මාසෙට රු.2999 නම් කියලා, ඒක මෙහෙමයි, ඒ අයගේ FUP (User Policy Package) අනුව අපි මාසයක් තුල 5GB ලිමිට් එක පැන්නොත් අපේ download speed එක 384kbps (3G UMTS) දක්වා අඩුවෙනවා, අපි 6GB ලිමිට් එක පැන්නොත් අපේ වේගය 64kbps (GPRS/EDGE) දක්වා අඩු වෙනවා. නැවත ඊලග මාසයේ සිට අයේ HSDPA 7.2mbps ලෙස ඇරබෙනවා. මෙය වලක්කා ගන්න පුලුවන් එක විදියක් තියනවා, ඒතමයි ඔබට දිනකට රු.100 ගෙවා ඔබගේ අඩු උන වේගය නැවත යතා තත්වයට ගන්න පුලුවන්, මේක තමයි මම කියන්නේ උපරිම ගෙවන්න වන මුදල රු.6000++ කියලා. උදාහරනයක් ලෙස අපි කියමු මම සතියක් තුල 5GB පාවිචිචි කලා කියලා, මට කියන්න පුලුවන් ඉතිරි සති 3ට දිනකට රු.100 බැගින් අය කර මගේ වේගය අඩු නොකරන ලෙස. එචිට මම ගෙවිය යුතු මුදල, සතියට රු.100×7 = රු.700 සති 3ට රු.700×3 = රු.2100, මම ගෙවිය යුතු මුලු මුදල රු.2999 + රු.2100 = රු.5099 + VAT + MSL (ගණිතය පාඩම අවසන්)
හරියට බැලුවෙත් මේකත් Unlimited නොවන බව පේනවා නේ, නමුත් 1MB එකක මිල වන්නේ රු.0.50 වඩා අඩු මුදලක්, මොකද ඔබ කොපමන බාවිතා කලත් ඔබට ගෙවන්න වන්නේ රු.2999 + VAT + MSL, නරකම නෑ. මොක්ද මොබිටෙල් එකේ මම 6GB පාවිචිකරොත් මම රු.6000 + VAT + MSL ගෙවන්න ඕනේ.
දැකපු අඩුපාඩු තමයි, තමන්ගේ බාචිතාකරන MB ගාන බලාගන්න විදියක් නෑ, අනික ඔය කියන වේගය අඩු උනාම අපි කතා කරලා කියන්න ඕනේ ලු රු.100 කපාගෙන වේගය යතාතත්වයට පත්කරන්න කියා, මේක වෙබ් එකේ සිට කරන්න විදියක් නෑ.
අනික් දැකපුවා තමයි, Link එක stable නෑ, අනිත් කොකුම හේතුව ඒ අයගේ DNS servers time out වගේ වෙන එක, ඒක නිසා මම දැනට OpenDNS තමයි බාවිතා කරන්නේ. upload වේගය ගොඩක්ම අඩුයි.
මේක ගන්න මොඩමය නැතුව රු.1000 සිම් එක සදහා ද, රු.3000 නැවත ගෙවන ඇපයක් ලෙසද ගෙවිය යුතුයි.
Dialog Broadband Speed Test
Dialog Broadband Speed Test
Dialog Mobile Broadband Speed Test
ඉහත ඔබට පේනවානේ වේගයන්නම් කියන තරම හොද නැති බව, අනික stable නැති එක තමයි ලොකුම ගැටලුව. තව බාචිතාවෙන් පසු මේක ගැන තව ලියන්නම්.
September 16th, 2008 at 8:47 pm
ඒක හරියන්නෙත් නැතිවෙයි වගේ අයියා. මං අද අම්මා ගත්තු ඩයලොග් ප්රීපේඩ් එක අරගෙන දාලා බැලුවා HSPA වැඩ නොකරන තරම්. ඒ හින්දා ඒකත් හරියන පාටක් නෑ. මොබිටෙල් සරණම තමා
September 16th, 2008 at 9:25 pm
දුක තමයි, ලබා උපන් හැටි
කියන්න තරම් හොදක් තාම මේකේ දැක්කේ නෑ. 
September 16th, 2008 at 9:42 pm
Dialog HSDPA Mobile Broadband upload speed sucks, its less then 60kbps !
September 16th, 2008 at 9:56 pm
ping Test
C:\Users\kalinga>ping -t http://www.dialogsl.com
Pinging http://www.dialogsl.com [125.214.169.96] with 32 bytes of data:
Reply from 125.214.169.96: bytes=32 time=83ms TTL=245
Reply from 125.214.169.96: bytes=32 time=92ms TTL=245
Reply from 125.214.169.96: bytes=32 time=81ms TTL=245
Reply from 125.214.169.96: bytes=32 time=100ms TTL=245
Reply from 125.214.169.96: bytes=32 time=91ms TTL=245
Reply from 125.214.169.96: bytes=32 time=98ms TTL=245
Reply from 125.214.169.96: bytes=32 time=97ms TTL=245
Reply from 125.214.169.96: bytes=32 time=105ms TTL=245
Reply from 125.214.169.96: bytes=32 time=94ms TTL=245
Reply from 125.214.169.96: bytes=32 time=103ms TTL=245
Reply from 125.214.169.96: bytes=32 time=90ms TTL=245
Reply from 125.214.169.96: bytes=32 time=88ms TTL=245
Reply from 125.214.169.96: bytes=32 time=85ms TTL=245
Reply from 125.214.169.96: bytes=32 time=83ms TTL=245
Reply from 125.214.169.96: bytes=32 time=81ms TTL=245
Reply from 125.214.169.96: bytes=32 time=103ms TTL=245
Reply from 125.214.169.96: bytes=32 time=107ms TTL=245
Reply from 125.214.169.96: bytes=32 time=195ms TTL=245
Reply from 125.214.169.96: bytes=32 time=194ms TTL=245
Reply from 125.214.169.96: bytes=32 time=193ms TTL=245
Reply from 125.214.169.96: bytes=32 time=92ms TTL=245
Reply from 125.214.169.96: bytes=32 time=90ms TTL=245
Reply from 125.214.169.96: bytes=32 time=88ms TTL=245
Reply from 125.214.169.96: bytes=32 time=86ms TTL=245
Reply from 125.214.169.96: bytes=32 time=83ms TTL=245
Reply from 125.214.169.96: bytes=32 time=82ms TTL=245
Reply from 125.214.169.96: bytes=32 time=80ms TTL=245
Reply from 125.214.169.96: bytes=32 time=98ms TTL=245
Reply from 125.214.169.96: bytes=32 time=97ms TTL=245
Reply from 125.214.169.96: bytes=32 time=108ms TTL=245
Reply from 125.214.169.96: bytes=32 time=104ms TTL=245
Ping statistics for 125.214.169.96:
Packets: Sent = 31, Received = 31, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 195ms, Average = 102ms
Control-C
^C
C:\Users\kalinga>
Not bad but not stable
since this was a ping with in the network.
September 16th, 2008 at 10:47 pm
Ping Test ගැන නොදන්න අය මේ වීඩියෝ ක්ලිප් එක බලන්න:
September 16th, 2008 at 11:36 pm
hey guys…
im also sorta in the same boat as you guys.
was on slt adsl. switched to mobitel m3 cos adsl was slow during daytime.
then switched to lankabell wimax cos m3 was a waste of money. been with them for almost 2 months now and it has been the worst 2 months of my life. lankabell is the worst company ive ever had to deal with so far. my link was down for a whole week and it took them 3 different teams sent to my place to get it sorted.
multi threaded downloads + torrents come through at around 200KBps on my 2Mbps connection around 60% of the time. the other 40% of the time there’s either no connection at all or really bad unstable dialup like connection.
single threaded downloads + youtube + web surfing is really bad compared to slt adsl and M3… their dns server is really slow and there’s quite a bit of network lag.
oh and also i have to mention that lankabell’s billing dept seems to be full of nutters. they’re always tryin 2 squeeze more money out of me by sending me these crazy as bills.
so due to my frustration with bullshitbell, i signed up with dialog wimax on the 31st of august. so it’s been 16 days since they took my money and the installation crew is nowhere to be found yet. im going down there tomorrow and give them a piece of my mind. im thinking i might even say a few kunu harupa
damn i am so pissed off with these siri lankan companies… we shouldnt let them take the piss out of us like this!!!
September 16th, 2008 at 11:49 pm
djnitehawk , welcome to the world of customer service and QoS (Quality of Service) In Sri lanka, Lankabell, well dont get me started about them, the “best” mistake of my life, with there dialup to there so call “faster then ADSL” CDMA ! about dialog, check out my http://sinhala.kalingasblog.com/2008/08/19/dialog-customer-service-sucks/
anyway you better give them a good peas of your mind as they need to get down from there high horse ! (taking about the customer service idiots)
September 16th, 2008 at 11:53 pm
@ djnitehawk, please read the comment I left on Kalinga’s post:
http://sinhala.kalingasblog.com/2008/05/21/mobitel-m3-broadband-speed/
My comment is # 53, posted on July 23rd, 2008 at 9:40 pm.
September 16th, 2008 at 11:55 pm
found 2 gateways on Dialog HSDPA Mobile Broadband, one is 125.214.164.4 the slow speed ever, cant even watch a youtube video with out braking every 10secounds, @11:55PM ! but i got a another 125.214.164.5 that work well with the same video i was taking about, guess there is some thing wrong with Dialog HSDPA network !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
September 17th, 2008 at 4:58 pm
The TRC is duty-bound to rectify this kind of irregularities.
But all telecommunication companies are shamelessly ripping off their customers, while the TRC is in a deep slumber.
TRC, you have utterly failed the people of this country.
September 17th, 2008 at 8:10 pm
oke here the deal, so far Dialog Unlimited HSDPA Broadband 7.2mbps vs Mobitel M3 HSDPA Broadband 1mbps, the clearly dialog sucks ! cant even watch this youtube video
where it works like a charm on Mobitel M3 1mbps link, this video buffer every 10sec on Dialog Broadband 7.2mbps link !!!!
September 17th, 2008 at 8:22 pm
@Anuruddha, what can i say about TRC, well… guess every one have a price
September 17th, 2008 at 10:25 pm
නිකන්ම නරකයි නරකයි කියල වැඩක් නෑනේ… customer කෙනෙක් ගැටියට වරදක් දැක්කහම නොකියා බැන බැන ඉන්න එකනේ අපේ ගොඩක් අය කරන්නේ, ඒක නිසා මම ඊයේ රෑ12 ව්ගේ Dialog එකට ඊමේල් කරා මේ ගැන කියලා, හරියට විනාඩි 55 යනකොට පිලිතුරක් ආවා මේක ගැන ඒ අය හොයලා බලනවා කියලා, දැන් ටිකට කලින්ද කතා කරලා කිව්වා මේක network department එකට දානවා කියලා, කියලා පැමිනිලි අංකය නැවත ඊමේල් එකක් මගින් එවලා තිබුනා පැය 48 ඇතුලත විසදුමක් දෙනවා කියලා… බලමුකෝ
September 17th, 2008 at 10:41 pm
Dear Kalinga,
As you know, I’m still using Mobitel’s M3. Therefore, I have no way of monitoring Dialog’s HSPA service. Will you please give some feedback about Dialog’s HSPA service quality and speeds?
Particularly, please check whether the advertised bandwidth 7.2 Mbps is there. This is very important.
But sometimes back (just before the introduction of new HSPA tariff) I had the chance to check Dialog’s HSPA 1Mbps services. I too have experienced very low upload speed and Dialog was updated.
Your feedback is very important to improve the broadband in Sri Lanka.
Please go to http://www.dialog.lk/en/corporate/press/index.html and download any video clip from this site. Better go for bigger file size. While downloading- check for peak speed. (Maximum)
Appreciate your feedback.
Please update the progress of your complaint to Dialog.
September 17th, 2008 at 10:49 pm
Hi Sanath,
well the speed test are there on the blog, the download even from Dialog Site say less then 120KB/S (960kbps) i have not seen it hitting more then 1mbps, I’m taking about the 7.2mbps connection. will keep you updated, this is my 3rd day with Dialog HSDPA
September 18th, 2008 at 12:27 am
What I clearly see is, the technology permits them to run up to 7.2Mbps. But their infrastructure never permits. It is very wrong to give information to the public by putting up attractive advertisements in the papers to catch innocent customers. And this is not the first time Dialog to mislead customers. Recently I saw they’ve advertised WiMAX saying ADSL. It is true both technologies use asymmetric features. But WiMAX cannot be categorized as ADSL. Passing misleading information to the public is an offence under the consumer act. Please make sure they are providing 7.2Mbps or else we can take some legal action regarding this. This is a direct result of a bad competition. (usually seen in unregulated 3rd world markets) When one simply couldn’t take the market share of the other operator, they try to catch more customers with misleading advertisements.
We had enough. We just can’t let these people rob innocent people in the country any more. Continue your good work. And take all actions to educate your friends and make then aware. I really appreciate your efforts.
September 18th, 2008 at 12:41 am
Sanath, your right, from what I feel is that since Dialog call this is UNLIMITED, they have cap the bandwidth some where, they have some traffic sharpening in place as i have seen downloads start slow and slowly goes up and stay at 110KB/s or so as they have cut the limit at 1mbps, (but once at WTC i saw the bandwidth his 1.5mbps) maybe im wrong. nother thing is where download speed shows 800++ kbps but still fail to watch a low res youtube video with out buffering, so some where some how there limiting once traffic as they dont want the customer to use full speeds. most of all uplink sucks at 60kbps or less, never seen any improvement on the matter.
September 18th, 2008 at 12:35 pm
මේ ප්රතිචාරවලින් පෙනෙන්නේ Dialog ලාගේ හොඳ කාලෙ අවසන් බවයි. කාගෙ කාගෙත් star එක හැමදාම එකම විදියට තියෙන්නේ නෑ. So, it’s now obvious that Dialog is no longer the flagship telecommunications service provider.
I will no longer look around for alternatives for my ADSL 512 package. It may have shortcomings, but most of the time I can watch YouTube videos without buffering interruptions!! In my case, speed issues prop up only between 12 noon and 6 PM in the evening.
If SLT reduces their monthly rental for the 2 MBPS package to Rs 4000, I would definitely go for that. I have now realised that in Sri Lanka you can forget mobile broadband.
September 18th, 2008 at 12:38 pm
Sorry,…. a typo -
“…speed issues prop up only between 12 noon and 6 PM…”
I meant POP UP
September 18th, 2008 at 12:48 pm
අනුරුද්ධ, your so right, Dialog is faking (putting the customer in the dark) and using the Fake speed/numbers to fool the customer, whats the point calling a 7.2mbps link when you cant even get 1mbps ever ??? when it come to SLT only at times it goes down, most the time from my 4 ADSL lines i can get 6Mbps ++ at 80% of the time. Dialog/Lankabell is just using this numbers to fool the customer of buying there service, see Dialog, if you buy there wimax your must pay more 12 months and you cant even use it as much a you want as there FUP comes in to play.
September 18th, 2008 at 1:51 pm
Kalinga, could you pls tell me how to connect 4 ADSL lines to get 6Mbps speed.
September 18th, 2008 at 2:06 pm
Hi Ushan, im using a LoadBalance Router, and using SNMP to monitor the traffic on each router using a SNMP bandwidth graph tool, the speed are combination of all 4 routers. configuration is like, all 4 ADSL routers are connected to a LoadBalance router.
September 18th, 2008 at 3:12 pm
Thank you Kalinga.
September 18th, 2008 at 9:33 pm
Seems Dialog has done some thing or maybe not, but today the speed of Dialog HSDPA (download) seem to be at a OK level but NOT 7.2mbps or 2mbps, less then 1mbps but you can now watch a youtube video with out an issue (low resolution)
but upload speed still sucks at less then 64kbps
September 19th, 2008 at 11:37 pm
ah… another big bummer with dialog HSDPA mobile broadband, you have no ways of knowing how much bandwidth you have used even if you call the customer service, “Sir, we can only let you know much you have used after you bill is processed” then how are we going to know if we have pass the 5GB limit ?????????????? and how they can update its back to normal if we pay Rs.100 per day ? nothing is there on MyDialog or any other interface to check this.
September 20th, 2008 at 10:55 am
ඔන්න මමත් මගේ ශ්රීලංටෙ ADSL 512 සම්බන්ධතාව හරහා Ping Test එකක් කළා. මෙන්න ප්රතිඵල:
දිනය: 19.09.2008 (සිකුරාදා) වේලාව: 14:37
Pinging 216.180.230.90 with 32 bytes of data:
Reply from 216.180.230.90: bytes=32 time=312ms TTL=49
Reply from 216.180.230.90: bytes=32 time=311ms TTL=49
Reply from 216.180.230.90: bytes=32 time=310ms TTL=49
Reply from 216.180.230.90: bytes=32 time=314ms TTL=49
Ping statistics for 216.180.230.90:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 310ms, Maximum = 314ms, Average = 311ms
දිනය: 19.09.2008 (සිකුරාදා) වේලාව:18:32
Pinging 216.180.230.90 with 32 bytes of data:
Reply from 216.180.230.90: bytes=32 time=313ms TTL=50
Reply from 216.180.230.90: bytes=32 time=312ms TTL=50
Reply from 216.180.230.90: bytes=32 time=311ms TTL=50
Reply from 216.180.230.90: bytes=32 time=310ms TTL=50
Ping statistics for 216.180.230.90:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 310ms, Maximum = 313ms, Average = 311ms
දිනය: 19.09.2008 (සිකුරාදා) වේලාව:22:00
Pinging 216.180.230.90 with 32 bytes of data:
Reply from 216.180.230.90: bytes=32 time=314ms TTL=50
Reply from 216.180.230.90: bytes=32 time=313ms TTL=50
Reply from 216.180.230.90: bytes=32 time=312ms TTL=50
Reply from 216.180.230.90: bytes=32 time=311ms TTL=50
Ping statistics for 216.180.230.90:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 311ms, Maximum = 314ms, Average = 312ms
කාලිංග, මට නම් මේ ගැන වැඩි අවබෝධයක් නැහැ… ඔබට මේ ප්රතිඵලවලින් මොනවද කියන්න පුළුවන්?
September 20th, 2008 at 11:00 am
ඔයා පින්ග් කරල තියෙන්නේ මගේ සයිට් එකට නේ
අහ්… ඒක තියෙන්නේ ඇමරිකාවේ…. ඔයාගේ පරිගනකයේ සිට මගේ සර්වර් එකට ඇවිත් යන්න ඩෙටා පැකට් එකකට ආසන්න විදියට මිලි ත්ප්පර 312 වගේ ගිහින් තියනවා හැම වෙලාවේදීම වගේ… මේකෙන් කියවෙන්නේ ඔබේ සම්බන්ද තාවය හැම වෙලාවෙම එකම ස්තාවර බාවයක ඉනවා කියලා, අනික කිසිම ඩේටා පැකට් එකක් මගදී නැතීවේ නෑ. ඒ කියන්න අදර මැද විටින් විට එන බාදාවන් නෑ කියලා.
September 20th, 2008 at 3:01 pm
ඔව්, ඔව්, මම ඔයාගේ සයිට් එක ටාගට් කළේ උවමනාවෙන්මයි.
එහෙම කළේ ඔයාගේ බ්ලොග් එක නිතිපතා කියවන පාඨකයෙක් හැටියටයි.
ඉතින් මම හිතන්නේ මට මගේ ADSL 512 සමග සෑහීමකට පත්වෙන්න පුළුවන්. මීට වඩා වැඩි වේගයක් තිබුණා නම් හොඳයි. ඒ වුණාට, මම කලිනුත් කිව්වා වගේ ලංකාවේ mobile broadband කතන්දරය දැනට අමතක කරලා දැම්මැහැකි. ඒ වාගේම ADSL 2Mbps පැකේජයට ඉල්ලන මාසික ගාස්තුව මා වැනි ගෘහස්ථ පාරිභෝගිකයෙකුට සාධාරණීය කරන්න අමාරුයි.
කාලිංග, මම ඔයාට දහස් වරක් ස්තුති කරන්න ඕනේ මේ සටහන ලිවීම ගැන. තව පොඩ්ඩෙන් මමත්, මෙය කියවූ තවත් බොහෝ පාඨකයනුත් මේ ඩයලොග් ගැටයට අහුවෙනවා! ඔයාට සිදු වූ මුල්ය පාඩුව ගැන මගේ කණගාටුව.
ඔයාට තව තවත් නොබියව ලියන්නට ධෛර්යය ප්රාර්ථනා කරනවා!
September 20th, 2008 at 3:30 pm
ඇත්ත කතාකරොත් ඔය කියන HSDPA Dialog හෝ Mobitel, Wimax Dialog හෝ Lankabell (ලංකාබෙල් ගැනනම් කතාකරලත් වැඩක් නෑ) හා SLT ADSL සම කරන්න බෑ, මොකද හැම විටම wireless (රැහැන් රහිත) දේවල් වල ලොකු අඩුපාඩු තියනවා, අනික SLT වගේ International Bandwidth කාටවත් නෑ, ADSL 512 එකක 80% වෙලාවන් හිදී 512kbps ම ලැබෙනවා, මම ඒක හොදින් බලල තියනවා, අනික ADSL කියන්න ගොඩක් ස්තාවර සේවා විදියක්. මිලන්ම් පොඩ්ඩක් 2mbps එකේ වැඩි තමයි ගෙදර බාවිතා කරන්න.
Dialog HSDPA ගැන කිව්වොත්, දැන්නම් වේගයන් ස්තාවරව තියනවා, ඊයේ, පෙරේදා සිට Youtube වගේ විඩියෝ කරදරක් නැතුව බලන්න පුලුවන් 750kbps + වේගයක් ලැබෙනවා, නමුත් තාම upload වේගයන්නම් 64kbps ලැබෙන්නේත් කලාතුරකින්. 40-60kbps තමයි ලැබෙන්නේ.
නමුත් මේ අනික් අය කියන වේගයන් ඇත්තටම ඒ අයගේ සේවාව්න්ගේ නෑ, අඩුගානේ 50% වත්, Dialog, Lankabell වගේ අය මේ නොම්බර වෙලද උපක්රම කරගෙන තියෙන්නේ මේක පාරිබෝගිකයන් මුලා කිරීමක්.
September 21st, 2008 at 9:22 pm
ආ.. මම මේ ADSL ස්තාවරයි කිව්වේ ලංකාවේ නොවෙයි, technology එකක් හැටියට.
Dialog HSDPA Broadband දින කීපයක්ම දැන් බාවිතා කල අයෙක් හැටියට කියන්න තියෙන්නේ මේක download අතින් 800kbps වගේ වේගයක් ද 50kbps වගේ upload speed එකක්ද තමයි තියෙන්නේ.
ස්තාවර බාවය හොදයි, 100% නොවෙයි, ඒත් හොද තැනක තියනවා. ඔය 7.2mbps කියන්නේ නම් මිරිගුවක් තමයි
Dialog Web Site එකෙන් Download උනත් එන්නේ 120KBs (960kbps) වගේ වේගයන්.
September 22nd, 2008 at 8:30 am
මෙන්න අද උදේ 8 ට ADSL 512 පින්ග් ප්රතිඵල:
Pinging 216.180.230.90 with 32 bytes of data:
Reply from 216.180.230.90: bytes=32 time=302ms TTL=49
Reply from 216.180.230.90: bytes=32 time=301ms TTL=49
Reply from 216.180.230.90: bytes=32 time=300ms TTL=49
Reply from 216.180.230.90: bytes=32 time=309ms TTL=49
Ping statistics for 216.180.230.90:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 300ms, Maximum = 309ms, Average = 303ms
කාලිංග, ඔබ ජපානයේ Canon නම් දැවැන්ත සමාගමට අනුබද්ධිත ආයතනයක සේවය කරන බව දැනගැනීම සතුටට කාරණයක්. මන්ද, මම දැන් වසර 15ක පමණ සිට Canon නිෂ්පාදනවලට තදින් ඇළුම් කරන්නෙක් (fan කෙනෙක්).
September 22nd, 2008 at 10:33 am
@අනුරුද්ධ
ආ… CID පාරක් දාලා වගේ…
September 22nd, 2008 at 4:23 pm
නෑ, ඉතින් මට ස්වාභාවික කුතුහලයක් ඇති වුණා….
ඉතින් ඔයාගෙම බ්ලොග් එකේ තිබුණු කරුණු කිහිපයක් අරගෙන, පොඩ්ඩක් එහාට මෙහාට google කළ විට ඔයා සේවය කරන සමාගම මොකක්ද කියා දැන ගත්තා! 
ඔයාලා කට්ටිය Canon වගේ දැවැන්ත “Fortune Global 500″ සමාගමක සේවය කිරීම රටටම ආඩම්බරයක්.
September 22nd, 2008 at 8:16 pm
ආ… THE NET no one is safer
ස්තුතියි.
September 22nd, 2008 at 9:59 pm
Dialog Unlimited Mobile Broadband did it again, now they have charged me Rs.7275.59 for the billing period of 15 Sped – 14 Oct, what the hell, when it says unlimited and Rs.2999 + TAX per month. i don’t know what stupid idiots are working for Dialog to screw up this much ?
September 23rd, 2008 at 4:59 pm
here’s a screen print of my Dialog Mobile Broadband bill, the Unlimited package
http://kalingasblog.com/dialog/Dialog%20Bill%202.jpg
on the above you can see there are NO due amount, (there cant be any since i got this few days back) but on the
Total Amount Due : Rs:11006.04
and on the Total of the bill
Amount Due Rs.7275.59
so you can see non of that make any scene.
but all and all how can there be this much if the connection is Unlimited and only have to pay Rs.2999 + TAX a month ?
can you really trust Dialog billing ? i ask them about this but still no response !
September 23rd, 2008 at 5:10 pm
මරු බිලින් සිස්ටම්ස්, ලංකාවෙ තියෙන හොදයි කියල කියන සමාගමත් මෙහෙම නම් කියල වැඩක් නෑ. ඔය සිස්ටම් එක Develop කරල තියෙන්නෙ බූරුවෝද දන්නෙ නෑ.
September 24th, 2008 at 11:42 am
මම මීට වසර දෙකකට පමණ පෙර (සියඵම හිඟ මුදල් ගෙවා අවසන් කර) විසන්ධි කරවා ගත් Dialog සම්බන්ධතාවකට අද උදේ මට බිලක් ආවා. එහි ගෙවිය යුතු මුදල වශයෙන් දක්වන්නේ ශත 6 ක්!!!!!!
අනේ ඇත්තට මුන්ගේ මොළගෙඩි ෆුල් මඤ්ඤං !
September 24th, 2008 at 1:20 pm
If you don’t get the network speed that is promised by the ISP then make a complaint to TRC…
http://www.trc.gov.lk/consumer.htm
This web page contains the procedure how to make a complaint… Please take some time and make a complaint.. This will benefit to you and all other people who use this facility…
September 24th, 2008 at 5:57 pm
@Diluk, nothing much will come out of this, since they TRC don’t have any regulation and benchmarking for QoS for broadband. unless the link is not working at all.
September 24th, 2008 at 8:51 pm
Thank you for your comment on “Dialog Internet ඩයලොග් සීමාරහිත පැකේජය”. Dialog 3G is fast enough for me. 2Mbps පමණ ලැබෙනවා. Yahoo site is loading very quickly. This is a unlimited package. But not totally unlimited. 3G speed is only given until you download 5GB.
September 25th, 2008 at 12:25 pm
I think the dialog might be correct.
Because they promised to offer 7.2Mb/s speed. It means 7.2megabits per second.
You may know 1 megabit = 0.125 megabyte
So, 7.2 mb/s = 0.9 MB/s.
ie 7.2 mb/s = 921.6 KB/s
Approximately all are getting a speed of 100KBps to 1024KBps.
September 25th, 2008 at 12:42 pm
i think you got your KBs and kbps mixed up
7.2 Mbps, 7.2 X 1024 = 7372.8Kbps
7.2 Mbps, (7.2 X 1024) / 8 = 921.6KBs
“Approximately all are getting a speed of 100KBps to 1024KBps.”
so on my tests it show kb/s not KB/s
kbps or kb/s if written in small letters meaning its kilo bits per second and if KB/s in Big letters mean its Kilo bites per second.
September 25th, 2008 at 6:02 pm
Yeah, sorry for the wrong info. Later I recognized the difference between KB and kb using Google search.
When I call 0777 886 886 they ask me to get a 3g mobile phone and check the coverage. If its working, they said they will give a solution.
I heard that 3G and 3G Broadband are different is it true?.
some say 3G is UMTS and 3G Broadband is HSDPA.
September 25th, 2008 at 7:40 pm
whats the modem your using ? how many signal bars you get ?
when i got my Mobitel HSDPA some time back, when i checked for Mobitel 3G service using a mobile, at home i had non, but when i used it with my Huawei E220 i get 4 signal bars, so keep it mind the Modem is more powerful then a phone.
3G UMTS (Universal Mobile Telephone System) is the 3rd generation network, (also known as WCDMA Wideband Code Division Multiple Access) with this you can get 384kbps speed, and HSPA (High Speed Packet Access) or so call HSDPA (High Speed Downlink Packet Access) is the 3.5 generation network, you can go up to 14.4mbps.
September 26th, 2008 at 7:31 am
Can anyone tell me how much of renatl will be charged with all texes for unlimited dialog connection? I took the connection on 18th of this month, how much will be added to my first bill? What is pro rate rental? How much of time will I get to pay my first bill?
September 26th, 2008 at 7:52 am
I get 5 signal bars and 99% signal strength, When my connection is idle, it is displayed as WCDMA, but when I connect to network or download a page or program, It changes into HSDPA and modem light becomes light blue from dark blue.
According to Vodafone manual:
Dark blue: 3G network
Light blue: 3G Broadband network
September 26th, 2008 at 7:55 am
My modem is Huawei E220, updated using 7.2mbps firmware update.
September 26th, 2008 at 8:26 am
about the rental, its should be Rs.2999 + VAT + MSL (Mobile Subscriber Levy) + ECL (Environment Conservation Levy)
for the 1st month you have to pay around Rs.6013.67 since this is pro rated, meaning your paying the rental one month in advance. (another hidden payment they don’t mention) aprt from your Rs.3000 Deposit
about the WCDMA & HSDPA, when there are no data activity modem stay in the 3G or WCDMA network and when any data activity comes, it switch to HSDPA network, this is to reduce idle traffic from taking HSDPA channels. (way of reducing network congestion)
September 26th, 2008 at 8:29 am
Dear kalinga, I watched the video given by you on the 11th post of this blog. It never strucked eith my dialog. It completely got loaded in 41 secs!
5 min. video in 41 secs.
I think though dialog does not offer promised speed, it is enough to watch the video on You tube. My connection worked upto 0.10MB/s when buffering video.
September 26th, 2008 at 10:02 am
@Rishoban
yes you are right, check my 24th post, after few complains they did fix this issue, how ever still cant market this as 7.2mbps since it never ever top even to 3mbps even when you download from there site. if they do have the so call 7.2mbps last mile connectivity, this should show when you download from there site (Dialog), when i download using my 2mbps ADSL from SLT site, i always get 2mbps, meaning SLT has 2mbps last mile connectivity.
September 26th, 2008 at 10:03 am
මටත් තියෙන්නේ Dialog HSDPA connection එකක් තමයි. මගේ WCDMA signal හිටපු ගමන් නැතුව යනවා. ඒ ගැන පැමිණිලි කල විට මේ මට ලැබුනු පිළිතුර. “Dear Valued Customer, this is to inform that the optimization of the sorrounding network is in progress. Thank you for being with Dialog Telekom.”
September 26th, 2008 at 10:24 am
කියලා වැඩක් නෑ… දසුන්… ඔය වගේ උත්තර තමයි දෙන්නේ…. ඔයා පොඩක් මොඩම් එක 3G only කියලා දාලා බලන්න හරියන්න පුලුවන්, මොකඩ 2G signal strength එක 3G වලට වඩා වැඩිනම් මේක වෙන්න පුලුවන්.
September 26th, 2008 at 10:24 am
Yeah, I understand that. I have another problem ? I sign up for dialog online bill. and i wanted to is it free? or will the dialog charge for online bill?
And My bill is still 14 950/=. I dont know when they will correct that? I think VAT + MSL = 28% and the new ECL is 2%.
Do I have to pay all the pre rated rental at onece? This is injustice. How the dialog could do a such thing?
September 26th, 2008 at 10:29 am
well, the e-billing is free so far and you can tell them not to send you any printed bills as well. how ever i have got few idiot answers from dialog when i talk to them referring to my online bill. “Sir, The online bill may not be correct” what the F** !! and i was like, “why do you have it then, if its not correct?” no response, so if you want to talk about a billing issue with them, they dont take the online bill as valid, what to do this is Sri lanka !!! like i say, in Sri Lanka “Customer is always wrong”
yes you do have to pay both rentals in the first month ! sukky part is they never talk about this when you get the connection. hidden charges from dialog once more.
September 26th, 2008 at 10:33 am
According to my calculations a person will get a bill of Rs.3896.50. is this correct? I cant affor that that if it exceeds that amount. Oh! I have signed up for 6 month contracr period too. Dialog must go to hell!
September 26th, 2008 at 10:36 am
Dialog star points are too coming to me. Can i use that? How?
September 26th, 2008 at 8:16 pm
ආරංචියේ හැටියට මේගොල්ලො සේරම බය වෙලා ඉන්නෙ Airtel වලට. ඩයලොග් share prices සෑහෙන්න බැහැලලු. මම හිතන්නෙ Airtel ආපුවහම අපට හොඳ පාරිභෝගික සේවයක් දෙයි. Airtel ඔෆිස් එක නම් දැනටම පිහිටුවලා තියෙන්නෙ නාරාහේන්පිට Apollo Hospital එක ලඟ. බලමු, තව මාස තුනකින් ඒගොල්ලො operations පටන් ගන්නවානේ!
September 26th, 2008 at 8:24 pm
@Rishoban, not sure about exact amout but it will be less then what your saying, about start points, i think you should read there site about it. http://www.dialog.lk/en/mobile/loyalty/starpoints/index.html
September 26th, 2008 at 8:28 pm
@අනුරුද්ධ ඔව්… මම නම් කැමතියි ගොඩක් සමාගම් එනකොට, ඒක හොද තරගයක් වෙනවා, ඒක පාරිබෝගිකයන්ට හොදයි
දැනට අපේ ගෙවල් ලගද Airtel කුළුනක් ගහනවා. iPhone 3G එහමත් දෙන්නයි යන්නේ 
September 27th, 2008 at 8:07 pm
කාලිංග…
Some Dialog HomeNet Suscribers claim that they get slow speeds when testing the speed of the connection recently..But they can download file at a speed of the given maximum speed… Can you please tell me the maximum speed (in KB/s) that you can obtain through Internet Download Manager or similar download manager when you are downloading a large file….
මට මේක හරියට දැන ගන්න ඕන, මක් නිසාද යත් මම මේ සම්බන්දතාවය එක ගන්නව ද නැද්ද කියලා තීරනය කරන්න.. මට දැනටමත් slt 512K unlimited සම්බන්දතාවයක් තියෙන නිසා මේක අරන් මට ප්රයෝජනයක් තියෙයි ද මන්දා.. මොකෝ, දෙනවා කියන speed නැත්නම් මට මේක අරන් වැඩක් නම් නෑ..
September 27th, 2008 at 8:20 pm
දිලුක්, මටනම් 110KB/s හෝ 118KB/s වගේතමයි මට ලැබෙන්නේ. ඒ කියන්නේ less then 1mbps.
this is when i download from Dialog so this is NOT international bandwidth dependent, so can say Dialog HSDPA don’t even have the full last mile connectivity even at 3mbps, even tho they claim its a 7.2mbps connection.
September 28th, 2008 at 11:19 am
No point of checking speed with linked YouTube video(posting #11). As I know Dialog is using caching solution.
http://www.dialog.lk/en/broadband/products/downloadaccelerator.html
It results frequently visited sites/videos with better speed.So when you see the YouTube video which you have linked, it is also downloading from caching. For the speed test we need to find different solutions.(caching is good solution.I am concerning on speed testing method.)
September 28th, 2008 at 11:25 am
saranga, your right, Dialog and other ISPs does use caching, the link you gave it not what we are taking, its a another way of compressing data between the user and ISP so they have a better speed.
but for speed testing, i use my own system + http://www.speedtest.net witch have proven me to work fairly well since i have use this for quite some time now, they also have not only one server but many and also they use some ways that it don’t allow valid cache system not to cache it files.
but from experience i can clearly say that dialog HSDPA DO NOT have even 3.6mbps Last mile connectivity even tho they claim its 7.2mbps.
September 28th, 2008 at 6:19 pm
කාලිංග මහත්තයාට පින් සිද්ද වෙන්න මම දැන් මේ HSDPA අන්තර්ජාල සම්බන්ධතාවල කෙරෙන බොරුව හොදට තේරුම් ගත්තා. මට දැනට තියෙන්නේ dial-up. ඉතින් broadband යන්නට පෙර මම නම් තීරණය කළා Airtel එනකම් ඉන්න. මට ගිය සතියේ මාතලේ ටෙලිකොම් එකේ එක්කෙනෙක් කිව්වා Airtel රට මැද්දේ එක ටවර් එකක් ගහලා ඒකෙන් මුළු රටටම broadband සම්බන්දතා දෙනවා කියලා. ඇත්තද මන්දා?
එහෙම වුණත් නැතත්, Airtel ආපු ගමන්ම මම මගේ Dialog ජංගම දුරකතන සම්බන්දතාවට ටටා බායි කියනවාමයි. මොකද, මට ඒගොල්ලන්ගේ පාරිබෝගිකයා ගොනාට ඇන්දවීමේ ප්රතිපත්තිය පිළිකුල් වෙලා තියෙන්නේ.
September 28th, 2008 at 7:54 pm
Airtel නෙට්වර්ක් එකනම් 3G කියා හරියටම දන්නේ නෑ හෝ මේක HSPA නෙට්වර්ක් එකක් වෙයිද කියලා මොකද ඉන්දියාවේ නම් මේ අයගේ නෙට්වර්ක් එක GSM විතරයි, 3G වත් නෑ.
September 30th, 2008 at 12:55 pm
ආ…. ඒකත් ඇත්ත තමයි. Airtel ඉන්දියාවේදී නම් දෙන්නෙ GSM විතරයි. ලංකාවේ කොහොම කරයිද දන්නෙ නෑ. වැඩිය බලාපොරොත්තු තියාගන්න නරකයි. බොහොම ස්තුතියි මතක් කළාට.
ඒ වුණත් මොකක්ද මේ තියෙන රාවය? ලංකාවේ මැද එක ටවර් එකක් ගහලා ඉන්ටර්නෙට් සම්බන්දතා දෙනවැයි කියන කතාව? එහෙම එක ටවර් එකකින් මුළු ලංකාවම කවර් කරන්න පුළුවන්ද?
September 30th, 2008 at 1:07 pm
“ඒ වුණත් මොකක්ද මේ තියෙන රාවය? ලංකාවේ මැද එක ටවර් එකක් ගහලා ඉන්ටර්නෙට් සම්බන්දතා දෙනවැයි කියන කතාව? එහෙම එක ටවර් එකකින් මුළු ලංකාවම කවර් කරන්න පුළුවන්ද?”
ඒක කොහොමත් කරන්න බෑ, මොකද ඔය හැම WiMAX, HSDPA, WiFI හැම එකක්ම, එක tower එකකට දරන්න පුලුවන් users ලා ගානක් තියනවා, මේකට හේතුව ඇති channels වල තියන අඩු පාඩුව, මේක තමයි ඔය tower ගොඩක් ඕනේ.
September 30th, 2008 at 8:20 pm
@ ගොඩයා,
Dialog GSM සමාගම ඒගොල්ලන්ගේ operations පටන් ගත්තේ 1995 අප්රේල් මාසයේ. ඊට කළින්, 1993 අග භාගයේ ලංකාවේ සෑම තැනකම ආරංච් පැතිරුණා මහරාජා සමාගම ජංගම දුරකථන ජාලයක් ආරම්භ කරන බවත්, එය කිසිම කුළුනක් නැතිව මුළු ලංකාවම ආවරණය වන ආකාරයේ ජාලයක් බවත්.
මෙම කට කතාවේ යම් සත්යයකට තිබුණේ මහරාජා සමාගම කියන නම විතරයි. මොකද, Dialog GSM ආරම්භයේදී ඔවුන්ට මහරාජා සමාගම සමග යම් සම්බන්ධකමක් තිබුණා. එය මා දන්නා පරිදි 1996 වර්ෂයේ පමණ නැතිවී ගියා. කට කතාවේ අනිත් සියල්ලම බොරු බව ඔබට අමුතුවෙන් කිව යුතු නැහැ. ඉතින් මේ වාගේ කතන්දර පැතිර යාම ස්විභාවිකයි. ඒවායේ සත්යය ඇත්තේ අල්ප මාත්රයක් පමණයි. ඒ නිසා එය සිහියේ තබාගෙන කටයුතු කිරීම වඩා සුදුසුයි.
October 1st, 2008 at 10:17 am
here’s the current tax for Dialog Users
Total 27.78%
16.67% Value Added Tax
11.11% Mobile Subscriber Levy
October 1st, 2008 at 10:21 am
Thanks to court decision… No more Environment Conservation Levy(ECL)….
October 1st, 2008 at 10:40 am
දිලුක්, ah yeah, great news
hope it will last since, the tax is just on hold
October 1st, 2008 at 8:54 pm
Then, according to that a monthly rental of Dialog HSDPA connection will cost around
Rs.3820.62.
2990×27.78/100 = 830.62.
October 1st, 2008 at 8:56 pm
I think it is better if dialog can introduce a cost effective unlimited broadband, they reduce rental by reducing the FUP limit.
Eg: 2000/= rental, 3GB FUP limit.
Then, it will be useful for home users.
October 1st, 2008 at 9:01 pm
if so you can always get a M3 Mobitel one, since you can get the 1mbps that comes with 1.5GB and Rs.1500 per month and extra 1MB = Rs.1 for low end users.
October 1st, 2008 at 9:05 pm
There’s a 50% lifetime discount on this connection for local university undergraduate students…. Monthly rental is Rs. 1490+Tax…
Offer will last until 15th Oct 2008
October 3rd, 2008 at 8:53 pm
The offer is extended till 31st dec. its a good move, I wish to see if there is less packages with download limits
October 4th, 2008 at 6:17 am
I’ve a doubt, Do we have to pay the dialog bill for a particular month at the start of the billing cycle or at the end? Because I bought the connection on 18th of September, billing cycle is 15.09.2008 – 14.10.2008, But in the bill due date is mentioned as 9.10.2008 with pro-rated rental? What is this?!
October 4th, 2008 at 10:23 am
im not sure since i still didn’t get my bill, better ask dialog since they always mess-up the billing system.
October 4th, 2008 at 11:21 am
Speed Tests of Dialog HSDPA 4th Oct, 2008 @11:09AM
Dialog still fail to even meet 25% of the advertised speed 7.2mbps, the speeds still remain less then 1mbps and uplink speeds equal to a dial up.
October 4th, 2008 at 7:43 pm
new issue with Dialog now, form yesterday or so, at the night times we keep on getting blank web pages, seem to be an issue with Dialogs web cache (Proxy), when i used a proxy (outside one) its works well.
October 4th, 2008 at 7:48 pm
Problem may be with DNS servers in Dialog…. Switched to Open DNS… and I rarely get Page cannot be displayed after I have switched to Open DNS…
October 4th, 2008 at 7:55 pm
well, this is not an DNS error, since I’m running my own DNS, there are just blank pages, nothing else, no error nothing at all. when i used a Proxy, it works well. guess its there web cache
October 4th, 2008 at 8:02 pm
issue seem to be on port 80, where all other ports work, like 443 (SSL) and 25 (SMTP), 110(POP3) etc.
October 4th, 2008 at 11:57 pm
issue (comment 81, 83, 84) seem to be an issue with my HSDPA router firmware. plz ignore.
FYI : yes there is an DNS issue with dialog.
October 5th, 2008 at 12:48 am
kalinga
i want good speed connection?
whether to go for dialog one or m3 3.6mbps one? which is better?
October 5th, 2008 at 7:40 am
I asked again dialog about the speed, They gave me an answer like this;
“Even if you get HSDPA signal, in some areas in the country there are still only 3G coverage. But, 3G can give only 384Kbps and you need HSDPA (3G broadband) coverage to get 921.6KB/s. (ie. 7.2Mbps), and there is a strong HSDPA signal in Colombo metropolitan area”
Is this true?
October 5th, 2008 at 8:34 am
@sanjan, i can say is M3 is far better then dialog from my experience, i guess that Mobitel customer service sucks, but m3 has a good stable speed at most times, if you need a faster connection go with Mobitel, but if you need an unlimited and if your ok with 512kbps speeds, got with dialog.
@Rishoban, that is true, not every where HSPA coverage is there on dialog, but if your modem indicate HSDPA that mean your on a HSDPA coverage area. (921.6KB/s = 7.2mbps = 7372.8kbps) on 3G you can only go 384kbps = 48.25KB/s
October 5th, 2008 at 1:27 pm
kalinga
thanks
if anyone using m3 , 3.6 mbps please publish speed tests
cant we stop this terrible marketing by dialog? how can they say that they have 7.2 mbps? if not this blog i would have bought it already.
October 5th, 2008 at 4:57 pm
@sanjan,
when i had my m3, 3.6mbps i use to hit around 1.5mbps to 2.5mbps at any given time.
it sucks since TRC has no clear guide line and standard for broadband (QoS) quality in SL. all we can do is educate people to demand and let me know that we know that they are just fooling the customer.
October 5th, 2008 at 5:28 pm
As the users of Dialog HSDPA, we cant let dialog to publish false advertisements. We should make an awareness among poeple. We must stop this!
For that we must increase popularity of these types of Blogs. First, I have to know that in colombo area, how much of speed can a dialog hsdpa user can get?, If it is less than 200KB/s, I will not leave this thing, I can go against dialog.!
October 5th, 2008 at 7:42 pm
@Rishoban,
even in col you dont get 200KB (1600k/s), i have tested it few times and it was around (1.5mbps – 1536k/s) 192KB/s
even if you get 7.2mbps in col, if you still dont get it in other areas, if the user is under HSDPA coverage its wrong. sicne they never say its in Col or etc. they say in HSDPA areas.
what ever it is if they dont have the last mile connectivity (downloading from a dialog server) even around 3mbps, this is wrong.
if you download using an ADSL at any given time from SLT server, you get the full speed they advertise.
October 5th, 2008 at 10:47 pm
kalinga
thanks.
what you said about slt is correct.
dialog should advertise things they have. they cant advertise their future dreams. this is not the first time they did that. i feel no need to pay bill if they dont give the speed.
meantime is there any reliable place to buy usb modem cheaply? mobitel its too expensive.
October 5th, 2008 at 10:57 pm
කාලිංග…
Is the modem is locked to Dialog SIMs only…??
Have you checked whether you can use this modem with a Mobitel SIM… ?
October 5th, 2008 at 10:59 pm
@sanjan,
well yes, when you talk about Broadband, the advertised speed is the speed you and your ISP get connected, (last mile connectivity) so with SLT its 2mbps or 512mbps and with dialog as they say its 7.2mbps, its understandable the internet backbone is shard with other uses so you may not get the full advertised speed when you download from international sites, but the connection speed between you and your ISP cant be shard then, if so they should clearly say this, (Eg: like in other country’s where they offer cable internet, where the cable to the customers end to ISP is shard)
so when you do a download from the ISP server to you, if the ISP is telling you the truth about there last mile connectivity speed (advertised speed) you should least get around 75% of the advertised speeds, but with dialog you don’t even get 2mbps from there servers.
so dialog don’t even have the adequate local bandwidth, they are clearly misleading the customers.
—–
about the HSDPA modems, i dont know any place to buy one for cheap, but the Mobitel one is not network locked (when i got my E220) but with dialog its network locked.
you can always use a phone with HSDPA where my LG KU990 can hit 3.6mbps
October 5th, 2008 at 11:00 pm
@දිලුක්,
the dialog E220 (Vodafone modem) is network locked to dialog, so any other SIM’s may not work, but if you use google, you can get this unlocked for a cheaper price.
October 5th, 2008 at 11:06 pm
thks…
Yeah.. I have already found a one… where you can do it by yourself free….
FYI Here It is…
http://xvrsfrnssks.blogspot.com/2008/09/unlocking-huawei-e220manually.html
October 5th, 2008 at 11:10 pm
@දිලුක්, good work, check this out and let us know as well, think you can do it, instruction seem to be Farly simple, if some thing goes wrong you can always install the original Firmware
October 6th, 2008 at 12:22 am
wow we have enough info to fill a wiki here
October 6th, 2008 at 11:35 am
@දිලුක්,I’m also finding to unlock tool, QC BQS Analyzer cannot be use without register ne, so if you can help me to unlock my modem too.
October 6th, 2008 at 6:21 pm
I was about to ask that question, If my cancel my subscription with dialog, will they take my modem too?, if not, what should i do to use it with another ISP?
October 6th, 2008 at 7:50 pm
@Rishoban if you have not gone with an agreement with them and paid the full amount of the modem, yeah you can keep it, but if your with the Rs.5490 package your with a 6 month contract with them, so you cant disconnect it with out payment.
if your going to use it with a another ISP, your options are limited, only Mobitel is there, sill you have to get your modem unlocked.
October 6th, 2008 at 8:19 pm
ah, its seem the blank page issue is not my router after all (comments 81, 83, 84, 85) others are seem to be having the same issue, its seem its the dialog proxy/cache server.
October 7th, 2008 at 10:21 pm
here’s a another speed test done Oct, 07 2008, @10:20PM
speed seem to be improved to Europe and Asia, but still it sucks to USA, slow as Dialup
seems there is a big issue in Dialog’s route to USA, this is why people are seeing slow speed since most of the content are coming from USA. (web sites) and upload still sucks at dialup speeds.
October 8th, 2008 at 7:24 pm
http://www.dialog.lk/en/mobile/images/coveragemap/3gmap/3gcoverage.jpg
What about this?
October 8th, 2008 at 7:36 pm
this is not updated, this is what they had when they started.
this one is some what updated.
http://www.dialog.lk/en/mobile/technology/3g/coverage_list.html
October 8th, 2008 at 9:39 pm
මටත් blank page ප්රශ්නෙ එනවා. අනික දැන් you tube එහඑම මාර slow. මුලදි තිබ්බ වේගය නෑ
October 8th, 2008 at 9:44 pm
yeah, issue is definitely there proxy/cache server, since if you use a good open proxy that don’t run on port 80 or 8080 you can see a big deference in speeds and performance.
i have made a complain with dialog still no response from them.
October 8th, 2008 at 9:56 pm
October 8th, 2008 at 10:39 pm
Dialog 7.2mbps HDSPA Mobile Broadband vs SLT 2mbps ADSL
Dialog 7.2mbps |——————————————————| 2mbps SLT ADSL
you can clearly see that Dialog dont even have 1mbps as they claim its 7.2mbps but even tho SLT is just 2mbps you can get more then 1.5mbps 75% of the advertised speed.
October 9th, 2008 at 12:36 am
thank you for the information you are publishing here. dont you have similer speed tests of m3 , 3.6 mbps? i m scared to buy that after knowing the way dialog cheats it s customers.
October 9th, 2008 at 12:59 am
Great blog Kalinga!! good job.
is that my Nokia N82 can hit more than 1mbps with dialog HSPA?? my phone supports upto 3.6mbps. hope that dialog SIM can use with any HSPA device(dedicated modem or a with a phone which support HSPA)
October 9th, 2008 at 8:12 am
@Sandun, if the phone support HSPA, then you can use the Dialog Unlimited Mobile Broadband SIM with the phone, or you can get Dialog Unlimited Mobile Broadband activated even on a existing voice line.
FYI: non topic related URL, so had to remove it.
October 9th, 2008 at 4:00 pm
Thanks Kalinga.
If this Dialog HSPA can view a youtube video with out buffering for 3,4 secs i will probably buy this without any issue.5GB is enough for me while i have ADSL also.Only issue is i will not buy a modem, as i already have a HSPA support phone.
October 9th, 2008 at 4:22 pm
@Sandun, well, to watch a low resolution youtube video, you don’t need HSDPA, even on 3G (UTMS) its works, but that’s not the case with Dialog, even if you have HSDPA youtube don’t work, the speeds comes and goes and its not stables.
if you have a Dialog connection, your already HSDPA activated, so you can just check your self before buying the SIM.
October 9th, 2008 at 5:09 pm
But, for me youtube works fine with my HSDPA, when buffering I get a speed of 380KB/s, and I live near a 3G tower. (I mean 3G tower, not 3G broadband tower), According to that I can say they offer promised speed, (384KB/s), Wait, I will go to colombo in this weekend, if I didn’t get my promised speed, I will call dialog from there or I will straightly visit Dialog Telekom.
October 9th, 2008 at 5:20 pm
@Rishoban, first of all there is no such thing as a “3G broadband tower” both Mobile Broadband and Mobile Phone (Voice) network use the same towers and same network, only deference can be the tower can be either 3G (UMTS) or 3.5G (HSDPA).
Unlimited Mobile Broadband is just a another mobile phone connection (package), that comes with out voice, if you wish you can even get one with voice.
also don’t get confused with KB/s and kb/s
380KB/s = 3040kbps (2.9mbps), on 3G UMTS network you get 380kb/s
October 9th, 2008 at 8:20 pm
@Sandun
FYI: Even though your phone capable of downloading file at a speed of 3.6Mbps, you can’t get that maximum transfer rate for your pc or notebook when it is used as a modem…….
For e.g. Nokia N95 supports HSDPA upto 3.6Mbps download rate.. but if you connect the phone through the data cable u cn get a maximum speed of nearly 450Kbps or 900Kbps (depending on the max baud rate supported by your phone cable driver..look at Modem properties in Device manager).. If the phone is connected through bluetooth this maximum allowed baud rate is very low.. nearly 128Kbps…
But you dont get any kind of limitations when u used a HSPA Modem….
October 9th, 2008 at 8:31 pm
@දිලුක්
yes, that’s right, in most cases, but with my LG KU990, when i was using M3, i have gone 2.5mbps ++ with the phone via USB.
October 10th, 2008 at 8:01 pm
Then I’m getting a speed of 2.9 mbps when needed.
October 10th, 2008 at 9:59 pm
@Rishoban, your comments don’t really make seance now
if your getting 2.9mbps why your youtube videos buffer ? youtube only need around 512kbps, but your saying your getting 2.9mbps (2969.6kbps) and still your youtube vidoes don’t work ? :-~
can you just do some speed test and show us the results ?
October 12th, 2008 at 1:29 am
I think these dialog people are faking us all times. I also bought a dialog broadband and i used only 3 days speed reduced to 0-25 kbps. but software indicated totally 4 GB (up & down) of usage. Customer care said I already exceeded my 5 GB limit or may be 6 GB limit. they don’t provide even a proper monitoring system of usage. But putting connection speed is clearely monitored as they want. Not even a message about the limiting the speed. If they can’t provide the proper speed and a reliable speed monitoring software the limiting should be done according to the values which customer aknowledged. I think poeple should be informated about this facking through paper articles also.
as it say they increased the promoting period more people get in to the troubble.
October 12th, 2008 at 9:28 am
@sam,
so true, i have call few times and ask them the same, about my usage, they don’t seem to have a clue about what i was taking about, they are just saying “you have to wait till you bill is processed” what the hell ? then how can we know how much we have used and when our speeds will be reduced ?
October 13th, 2008 at 10:47 am
As I said earlier, I came to colombo from Badulla, I am now in Borelesgamuwa, And i tested my speed here! Guess what?! ONLY 90KB/s!!!.
Even in Colombo, what should I do next? Call Dialog or wait? Sorry for the wrong post , I actually live near the 3G tower in Badulla (Only 1 or 2Km) and i get a speed of 1.2 – 1.9 Mbits/s in there.
October 13th, 2008 at 10:56 am
@Rishoban
this is what i have been saying all this time, dialog is just fooling the customers, where they only have max of 1mbps but some times when there is no traffic it goes to 2mbps but that is if your near a less traffic base station.
yes, you should make a complain with dialog and follow it, they just close complain with out informing the customer, so you do need to follow up on it and ask them to re-open if they have fail to fix the issue.
October 14th, 2008 at 4:59 pm
You better make a complain with TRC. No point of making a complain with Dialog.
Because
ඒක බීරි අලින්ට වීනා වාදනය කරනව වගේ වැඩක්.
October 15th, 2008 at 5:37 pm
@Kalinga
Yeah, you are correct, I am the one & only dialog HSDPA customer in my hometown.
@Dimuthu I don’t know how to do that?
October 15th, 2008 at 5:44 pm
@Rishoban
http://www.trc.gov.lk/consumer.htm
October 16th, 2008 at 8:47 pm
I have to ask this can anyone visit a website like this: http://www.www.com. It is email website, but, i cannot go to it with my HSDPA, Do others also have the same problem?
October 17th, 2008 at 6:17 am
Before making a complaint to TRCSL, i have 2 doubts, Will the Computer’s h/w confuguration affect the speed? (In my PC, I get 100KB – 300KB)
But, in Colombo I get only 90KB/s.
And I will go to Colombo again this time too. So, I will surely make a complaint to them this time, Because this is a new billing cycle, where the dialog can’t close the complaint saying FUP extension.
October 17th, 2008 at 7:54 am
@Rishoban
well, about the HW con fig, they haven’t provided a minimum for Mobile Broadband, but its up to them to provide you with the proper information when buying, its not its not you can take it up with the consumer affairs as well since they’re miss leading the customer with out given proper information.
they do have a minimum H/W S/W for Broadband http://www.dialog.lk/en/broadband/faqs/index.html
you don’t have to worry about about little little things, the issue is if your in a so call HSDPA area, if your not getting the speeds they advertised from dialog to you (form a dialog web site – local bandwidth) you can take this up with TRC, always make the complains in written format since you need proof.
also try to recode any phone conversations you have with them (that’s what i do) always ask for who your speaking to (full name) since they always ask “who did you speak to”
October 18th, 2008 at 6:02 pm
Today, I saw a link to your page is placed in the Wikipedia by someone.
It is in the page that is about dialog 3g. Seems Kalinga’s Blog is becoming popular
in every where in the world.
October 18th, 2008 at 8:05 pm
@Rishoban, ah… never noticed it….
October 18th, 2008 at 11:35 pm
here’s a cool thing you can try out… the Dialog Web Cache Engine
http://1.1.1.2/bmi/www.yahoo.com
this will load the pages from the Dialog (not 100% sure if this is at Dialog or there uplink provider)
you can put any domain and replace http://www.yahoo.com, and see how fast the pages load
only with Dialog….. have fun
October 19th, 2008 at 7:06 am
I am now afraid of making a complaint to TRCSL, Will it create some problems?
Anyway, I tried the http://1.1.1.2/bmi/www.yahoo.com, I dint thin it is working faster. it is same as the other.
i have another problem, I tried to got to a web site, http://www.www.com,
it didn’t load in my hsdpa, while it worked in a internet cafe. can anyone visit that website with a dialog hsdpa?
October 19th, 2008 at 10:43 am
kalinga
what is that?
October 19th, 2008 at 11:00 am
@sanjan, web cache is some thing that used by ISP to reduce the usage of there international backbone to speed up web pages,
Eq:
lets say there are 10 users accessing yahoo, we all know yahoo is not located in Sri Lanka, so all 10 uses need to use the international link to download the yahoo web page to your computer, but all are getting the same site. so what web cache does is when a use access a web page, it keep a copy of the page in the local server, in this case Dialog’s local server, and when a another user request the page it don’t go all the way to the yahoo server, it comes from the Dialogs local web cache, saving valuable international bandwidth and speeding up the web loading process.
October 19th, 2008 at 12:29 pm
@ kalinga
thanks
but still when i see e mails international bandwidth is used, is that so?
October 19th, 2008 at 5:43 pm
@sanjan,
well this is not to stop 100% of the international bandwidth, just to reduce the duplicate traffic and even if you take web mail, only the text in the mail changes, apart from that 90% of the page is the same as every one else. so still the images, and other things can be cached.
October 20th, 2008 at 9:51 am
@Rishoban
sorry about late reply, your comment was there in the SPAM
only today i found it.
about the web cache, will not do much for the end user, it was just a test for you all to do
it will not peed up the connection since its already doing so.
http://www.www.com, will check that once i go home and will update you.
October 20th, 2008 at 10:39 pm
@Rishoban
yes your right, http://www.www.com is not working, from what im seeing they seem to be blocking the Dialogs IP
Tracing route to fes1.www.com [64.22.116.35]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms kalinga.lan [192.168.0.1]
2 104 ms 119 ms 111 ms 172.27.5.1
3 105 ms 119 ms 119 ms 172.27.5.4
4 96 ms 101 ms 106 ms 172.27.5.17
5 82 ms 99 ms 99 ms 192.168.126.4
6 126 ms 109 ms 99 ms 192.168.126.5
7 94 ms 108 ms 109 ms 202.69.192.249
8 185 ms 108 ms 109 ms 125.214.161.241
9 86 ms 109 ms 109 ms ge-2-0-1.dema.core-01.dialog.lk [125.214.161.93
10 127 ms 99 ms 119 ms ge-5-1.dema.gw-01.dialog.lk [125.214.161.90]
11 256 ms 269 ms 279 ms po5-4.passe2.Paris.opentransit.net [193.251.255
109]
12 276 ms 279 ms 329 ms tengige0-3-0-3.pastr1.Paris.opentransit.net [19
.251.250.181]
13 256 ms 279 ms 269 ms telia.GW.opentransit.net [193.251.250.182]
14 277 ms 299 ms 279 ms prs-bb1-pos7-1-0.telia.net [213.248.65.221]
15 355 ms 359 ms 339 ms ash-bb1-link.telia.net [80.91.251.98]
16 353 ms 389 ms 379 ms atl-bb1-link.telia.net [80.91.251.86]
17 356 ms 368 ms 379 ms globalnet-113073-atl-bb1.c.telia.net [213.248.9
.14]
18 354 ms 379 ms 399 ms 207.210.114.166
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 ^C
no DNS issues, DNS works fine
C:\Users\kalinga>nslookup
Default Server: kalinga.lan
Address: 192.168.0.1
> http://www.www.com
Server: kalinga.lan
Address: 192.168.0.1
Non-authoritative answer:
Name: http://www.www.com
Address: 64.22.116.35
>
may want to check with http://www.www.com support or with Dialog.
October 20th, 2008 at 10:50 pm
Its true Kalinga. Your blog is so popular. Check out this link.This must be a official DialogTelekom page on the Wiki.Wow!! they also know about our discussion here!
http://en.wikipedia.org/wiki/Dialog_Telekom
October 20th, 2008 at 10:52 pm
hehe yeah… fund it… maybe that’s why there trying to start there own blog
http://www.dialogblogs.com/
October 21st, 2008 at 9:14 pm
@ kalinga
their own blog they say that they are advertising 7.2mbps because mobitel does that. they say mobitel M3 also has same speed. why dont they give free calls to land numbers as mobitel already does that? this company is very 3rd class. isnt it?
October 21st, 2008 at 10:54 pm
oke, Dialog seem to f**up the HSDPA network for Mobile Broadband today, not only me others seem be having the same issue, but when i use a normal SIM i can hit the same speeds as before but on there Unlimited Broadband connections the speeds are around 50kbps !!!!!!!!!! (yes yes i didn’t exceed my 5GB limit)
@sanjan
not sure about the 7.2mbps, if they have a 7.2mbps network, then they should show download speeds from there server to us, but they even fail that… thats is what you call last mile speed, they may have the equipments but not the internal bandwidth !
about free calls to landlines, this case Mobitel has the upper hand since mobile is own by SLT, so where they have no cost factor there….
October 21st, 2008 at 11:30 pm
here’s the speed test for Dialog Unlimited Broadband for today…. 7.2mbps
right ! 50kbps !!!!!!! 
this is slower then Dialup internet back in the days… even that was 56kbps 
October 24th, 2008 at 6:58 am
These days I have another issue, that is signal strength. In the past 2 days I get siganl strength upto 18 – 30%, even though I got upto 100% in the start.
But, I get the same speed, 100KB/s – 180KB/s.
Is dialog owns that Blog? (www.dialogblogs.com)
October 24th, 2008 at 8:47 am
@Rishoban,
not 100% but the people who do the site, Indi and others, does work at Dialog.
October 24th, 2008 at 11:42 pm
kalinga
indi is the one says that they advertisid 7.2mbps just because mobitel advertised that speed. tomorrow tigo may also advertise 7.2mbps with out even having 3G!
October 25th, 2008 at 8:46 am
I don’t know much about wireless broadband. But I can share my experience on SLT ADSL for my 2mbps connection @ Badulla.
for nearly 1.5 years, I’ve had no severe problems with this link. The internet speed tends to go down during afternoon and evenings but it’s bearable. (Usually > 1mbps). When you use multiple connections like p2p speeds close to 2mbps can be achieved.
Other thing I want to highlight is SLT network infrastructure is very consistent. My ADSL link will always connect to my university (or any other university, connected to LEARN network) @ 2mbps any time of the day. (pinging is around 15~25ms)
October 25th, 2008 at 11:49 am
Hi,
I took the uni package from dialog. Eth me parayo has charged me 5000+ for the first month by adding charge of 1600 for FUP. when i contacted they said that it is because i exceeded 5gb. they reduce speed and charge which was not previously mentioned. e nisa ganna epa. dont buy this shit. dialog is bunch of liers
October 25th, 2008 at 1:19 pm
@Pasan,
yes this is true, dialog do have lot of hidden charges and hidden so call rules, as i have told i have to pay 2 months rental + (3820.62+3820.62+3000 = Rs.10641.24) a refundable deposit, apart from what you have to pay a nother 1000 for the SIM.
where do they say about this in there web site ???
i really dont trust there billing system, most of the time its down or not working….
October 25th, 2008 at 3:24 pm
I’ve carried out very precise test using Mobitel’s M3 service ( ZOMM 3600) to check their bandwidth (not the speed) . As they have advertised it is truly there. 8MB file loaded in a local sever was downloaded in 19 seconds.
And it was indicated 434KB as the transfer speed. This comes to 3.5Mbps. Unfortunately we don’t have their higher package, ZOOM 7200 for the test. But we are in a continue process and will let you know the results.
Now we know, Mobitel is capable of delivering what they’ve advertised (bandwidth and not the transfer speed). Dialog’s issue is serious than this. Violating consumer rights could be serious than we ever imaging. But already I have informed this to the top management of the Dialog.
October 25th, 2008 at 11:32 pm
@Sanath,
so true, Mobitel do have the last mile connectivity as they advertised, even when they has issues (http://sinhala.kalingasblog.com/2008/05/21/mobitel-m3-broadband-speed/) they did looking to the matter updated it with us keeping in the loop, in that way Mobitel is good when it comes to there M3 Mobile Broadband, where dialog sucks at even there local bandwidth, even there local bandwidth is not capable of handling the so call advertised speeds even with in the local network. (last mile connectivity) and dialog never give a proper answer to the customer as well when you make a complain.
Dialog has only one thing in there mind, make money, they don’t hesitate even to fool the customer to get profits.
October 26th, 2008 at 1:38 am
@ sanath & kalinga
thank you for valueble information.
October 26th, 2008 at 1:42 am
@ kalinga
i have ADSL 512 connection. i did a speed test(above site) to US server and result came as 1080kbps. how that can happen?
October 26th, 2008 at 1:54 pm
@sanjan,
it cant be, maybe you want to do few test with few different locations/servers and get the average speed.
October 26th, 2008 at 9:26 pm
@ kalinge
yes i did several times. minimum more than 950kbps.
dont know how to publish like you did
October 26th, 2008 at 9:28 pm
@ kalinga
but uplink less than 100kbps
October 26th, 2008 at 9:39 pm
@sanjan, so your in luck then, if you have a 512kbps ADSL and if your getting 1024kbp speeds.
October 27th, 2008 at 8:57 am
I have a problem. I once told that dialog has billed me Rs.14400/=, But now they correct that.
But, again they have put a bill for 15.10.2008 – 14.11.2008 of 3820.67. I wanted to know that they will put the bill at the start of the particular bill cycle?
October 27th, 2008 at 9:03 am
@Rishoban
I have the same issue, my first bill says Rs.18537.58 (even tho they say they have corrected it but its still there) now this month it says 18537.58 + 3820.62 = Rs.22358.20
but it should have been
for the first month 3820.62 + 3820.62 (as they charge for one extra month, so unfair since we keep a deposit of Rs.3000) and 3820.62 for this month, the total should have bean 3820.62 x 3 = Rs.11461.86
October 27th, 2008 at 4:10 pm
Interesting read, well I got a Dialog unlimited package last Friday OFC I read this blog before i bough it but it didn’t stop me from buying it anyway, as far as i can tell, the person there told me about all the payments I have to make, and i didn’t see any hidden fees of sorts, as for the download speeds i get around 1-5 Mbps depending on where i am and the signal strength, i cant really complain about the Upload speeds of HSDPA obviously cause HSDPA by definition is for High speed downloads only (High Speed Down link Packet Access. I have received SMS messages about my bill and it seems to be correct for the first month 3450(Rental) + 3000(Deposit). i had to pay a Total of 8460 for the package and including the first month rental and the deposit the total was close to 15000Rs. this is still cheaper than getting a M3 package with the E220 modem closing in @ 22K…i know dialog has locked the modem but its a breeze to unlock it anyway so..currently im happy with the connection…lets see what happens in the future.
October 27th, 2008 at 4:54 pm
@fallenZeraphine
ah cool to see some one is happy, well when i got my connection i was told i have to pay for 2 months rental, so the month your gonna use and for one extra month, and another 3000 as a deposit. so it will be around 7641.24 + 3000 = Rs.10641.24 for the first month with out the modem, and another Rs.1000 for the SIM.
about the speed, well yeah you do get up to 1.5mbps at time, but not all the time, but we are taking about there advertised speed of 7.2mbps where you don’t even get this even if you download it from Dialog it self, so this is call the last mile connectivity speed, (ISP to you) i have only got max of 2mbps when downloading from Dialog it self, but from M3 i can hit the full 3.5mbps.
also about uplink, dialog call there network HSUPA, meaning you can get higher uplink speeds, dialog say you can go up-to 2Mbps (http://www.dialog.lk/en/mobile/technology/3g/unlimited_mobile_broadband.html) but its less then 100kbps at most of them time average of 60kbps
about the price of the E220, at Mobitel unlocked its around 16,500 ++
October 27th, 2008 at 5:14 pm
@Kalinga
Really? do they claim their network is capable of HSUPA? that’s a load of horse crap from Dialog as far as i can tell (maybe they have HSUPA on very few access points im not sure), HSUPA is only available on very few countries. i know dialog is not honest about everything…and obviously we cant get the maximum speeds they claim (they have been stupid enough to indicate modems max speed as the real download speed). i have tested my Dialog connection near a tower (like right next to it lol) i got 1Mbps upload speed, but i wont get anything above 500Kbps anywhere else.
Incase if u didnt try already use the longer USB cable to increase the signal strength, the Shield of the USB cable acts a antenna for the E220, also plug both the USB connectors to the PC this will give the modem more Power and will increase signal reception, i have tried a 5m USB cable and my signals went from 1 bar to 5 bars lol. also from the Mobile partner netowrk selection menu only select WCDMA as the preferred network so the modem wont connect to EDGE networks if the EDGE signal is stronger than WCDM, i have noticed that even at very weak signals HSDPA speeds are really OK
check this image.
http://farm4.static.flickr.com/3241/2971515827_a6afcfe033_o.jpg
October 27th, 2008 at 5:26 pm
Also i have found this site on how to hack the E220 to ur needs like adding a external antenna to it (it has a internal antenna connector) and much more
http://wikinerds.karastathis.org/index.php/Hacking_the_Huawei_E220
October 27th, 2008 at 7:09 pm
@fallenZeraphine
well, not sure from where i read it but i will try to find it, they are taking about HSUPA some where… anyway I’m in a place where i get full service, so i have no issue with signals, and also i have the modem in WCDMA only mode and it always goes to HSDPA when data is transferred and goes back to WCDMA when its idle.
about dialog saying 7.2mbps, this is crap, any broadband provider does advertise the last mile connectivity speeds, this mean from your computer to there network (ISP) so if you do a download from the ISP server you should see the full speed, if they truly has the advertised speeds, but dialog even fail to show 3mbps when downloading from there server, i tested this from few feet away from a repeaters they have at WTC.
but if you check SLT, Mobitel even Lankabell WiMAX they do have this last mile advertised speed from the ISP servers to your computer.
when i had my M3, 1st i had the 3.5mbps where is hit 2.5mbps at 90% of the time even when you download from outside networks, and then i switched to there 1mbps that 98% if the times its 1mbps even when you download from external sites.
so clearly dialog need to provider a clear and correct last mile connectivity speeds that is not fiction !
October 27th, 2008 at 11:08 pm
@fallenZeraphine and kalinga
dialog does not have HAUPA.thats why you get dial up uplink speeds. but they advertise HSUPA speed of 1.92Mbps as kalinga mentioned. Basically they advertise anything that mobitel has irrespective of whether they have it or not.
October 27th, 2008 at 11:09 pm
@fallenZeraphine and kalinga
dialog does not have HAUPA.thats why you get dial up uplink speeds. but they advertise HSUPA speed of 1.92Mbps as kalinga mentioned. Basically they advertise anything that mobitel has irrespective of whether they have it or not.
http://hspa.gsmworld.com/networks/detail.asp
October 27th, 2008 at 11:12 pm
kalinga
see the real HSDPA speed from the link.
you will get 1.8Mbps fron dialog server.
October 27th, 2008 at 11:12 pm
as far as i know on a HSDPA network the uplink is 384kbps max, if you to have 2mbps you need to have HSUPA, but on Dialog it says Download up to 7.2mbps and Uplink up to 2Mbps, so to have 2mbps uplink, it has to be HSUPA
October 27th, 2008 at 11:18 pm
@sanjan
so right, it says Dialog only has 1.8mbps on HSDPA, so this is true since no one see more then 1.5mbps max is 2mbps
Dialog Telekom
==============================
HSDPA Launch Date: August 2006
HSDPA Status: In Service
HSDPA Data Rate: 1.8Mbps
HSUPA Launch Date: n/a
HSUPA Status: None
HSUPA Data Rate: n/a
Millicom Sri Lanka (Celltel – TiGO)
==============================
HSDPA Launch Date: December 2007
HSDPA Status: Planned
HSDPA Data Rate: n/a
HSUPA Launch Date: n/a
HSUPA Status: None
HSUPA Data Rate: n/a
Mobitel Lanka
==============================
HSDPA Launch Date: December 2007
HSDPA Status: In Service
HSDPA Data Rate: 7.2Mbps
HSUPA Launch Date: December 2007
HSUPA Status: In Service
HSUPA Data Rate: 1.92Mbps
October 29th, 2008 at 4:27 pm
We can’t do anything about this, just writing here. It is in dialog’s hands. They have to provide the real advertised speed.
All the dialog customers are getting only 100KB/s, where dialog has to provide 927.6KB/s.
November 4th, 2008 at 5:57 am
I think I have crossed FUP limit, becuase i get only 40KB/s these days. I think dialog won’t charge for that, do they? If I ask for a FUP extension only they will charge, isn’ it? But I saw a poat in this blog saying that dialog charged Rs.1600.00 for FUP extension, but he didn’t mention that he requested FUP extension!
November 4th, 2008 at 8:35 am
you have to ask them to extend it or lift the ban, it will cost you Rs.100 + TAX per day.
November 5th, 2008 at 5:55 pm
i don’t know what you guys are talking about. I work for Dialog Broadband internet (WiMax) as far as i don’t know how you guys keep monitoring with all you gadgematics and stuff but my advice is try different networks to suit your budget or requirement. i have lots of Cx (customers) who have purchased wimax connections from me and they are very satisfied with the speeds and services. REAL USERS! and ost of you guys who were using SLT or any other services are now converting to Dialog broadband. i’m not saying so just because i sell the product but i keep constant contact with the people who have got it. these days Wimax is going on steady. just yesterday i handed over the documents (04th Nov.) and today (05th) they had gone to connect wimax to the cx house)it depends on the number of installation teams we have. and if all documents are in order i don’t think it should take more than 14 days. but we have done better. so my advice is get something that works for you. be it dialog, mobitel or slt you are the ones who pay for it. get something that you want. but as a person attached to the wimax and broadband area’s, there has not been any unsatisfactory cx. infat they keep calling to either get a secondary connection or to get people whom they know to get connected. we provide. you use, experience it and decide!
Hersch.
November 5th, 2008 at 6:07 pm
@Herschell Morel
typical dialog CS talk,
1. we are NOT talking about wimax here, so read and understand before you post, and understand the logic !
2. we are not really users ? who are we ? ghosts ?
3. Try to listen to the customer, we are the one who pay for your salary. people like you who don’t have a clue about what the customer is taking is given a bad service to the customer.
4. if your service is better, show us evidence, facts.
5. if you have a better service, yes people will buy it, but i don’t see many buying your wimax
6. since your not in the technical side of Dialog, don’t talk about things you don’t know, if your doing sales, do sale, fool the customer and lie to them to get a sale !!!
I’m fed up with people like you who think they know every thing, i have seen my CS people like who don’t know the deference from Kbps to kbps.
November 5th, 2008 at 6:19 pm
@Herschell Morel
you ask customers to move to other network if not satisfied.
then why giving network locked modem?
people started talking the “end of dialog era” few months back, i didnt beleived them. but i m afraid i can see it happening now!
November 6th, 2008 at 2:34 pm
Kalinga, This is a nice blog post that i have ever seen in my life. You are handling a well optimized blog for us. As a sri lankan I like to see a perfect blogger.
yes you are correct, so far Dialog HSPA is not giving what they tell in the advertisement.
I heard another story! They are not giving a dynamic IPs as SLT ADSL in HSPA.(I’m not sure about it). You can correct it. I’m also an undergraduate in sri lanka.
Now dialog is promoting a special package for us. That’s why i find these details.
November 6th, 2008 at 5:07 pm
well, all mobile internet services don’t give you GLOBAL IP’s they give you an Local IP (Private IP) so in order for you to brows the internet you need a Global IP (Internet Valid IP) Local IP’s cant talk with the rest of the Internet as there are no routing path for the Local IP’s and this IP’s get shard with lot of networks (Private)
10.0.0.0 – 10.255.255.255 (16,777,216 – IP’s)
172.16.0.0 – 172.31.255.255 (1,048,576 – IP’s)
192.168.0.0 – 192.168.255.255 (65,536 – IP’s)
above you can see the Local/Private IP ranges that allowed to use with in any private LAN.
Dialog HSPA/Mobitel HSPA, Tigo GPRS and Lankabell CDMA (Lankabell now don’t allocate Private IP’s any more) do the IP assigning using DHSP (Dynamic IP) but the IP’s they allocate is a private IP.
meaning they cant talk with out side world the Internet.
so what they do it they use a system call NAT (network address translation) so the all the users share one Global IP on the NAT gateway/router.
there is no issue with the system as long as
1. The Nat gateway can handle the concurrent connections of all users.
2. The Global IP is not black listed on web sites, if this happen all the users will not be available to go to that web pages as all of them shape one Global IP
but
1. VPN’s such as PPTP will not work.
2. shared download sites may not work if others are download files from the same site.
November 7th, 2008 at 8:52 am
@ kalinga.
Thanks for the explanation by giving technical details. I have another question, Is dialog blocking high port numbers? What do you think about Steganos Internet Anonym VPN.
I tested it with SLT ADSL and Lankacom Connections. I could access internet through a German IP.
November 7th, 2008 at 9:00 am
VPN’s such as IPsec (with NAT support) and SSL type VPN may work, but type like PPTP that need GRE pass true from the NAT gateway must be setup by Dialog, since the NAT is done one-to-may not sure how it will work with multiple session on VPN’s running at the same time.
but on my test we got PPTP VPN’s working on one-to-many NAT networks with multiple VPN connections.
had the same issue when was using GPRS, there answer was “Sorry, the firewall we have don’t support one-to-may VPN”
Lankabell had the same issue when on CDMA when they are allocating private IP’s for customers, but once they start to assign global ips to customer the VPN issue was resolved.
even now i use SSL type VPN on Dialog, that works fine for me. but PPTP and IPsec still fail for me.
November 10th, 2008 at 11:04 pm
kalinga
dialog doesnt have 3.5G at maharagama to malambe baththaramulla area.its just 3G. those areas i m sure. i assume its not available out side colombo. so no one will get more than 384Kbitps.
mobitel has 3.5G in those areas.
November 10th, 2008 at 11:18 pm
@mah
Dialog don’t have full HSDPA coverage where they have 3G or GSM, even today lot of people seem to be having issue with HSDPA, few people call me and told me there links are not stable.
November 11th, 2008 at 6:04 am
OK, there are many customers, who have bought dialog hsdpa. I don’t think they are happy with the speeds. I’ve now crossed 6GB limit and even this blog gets more than 5 – 6mins to load completely. Do they call this a broadband? I going to complain about dialog to TRCSL? (About not giving speed promised before FUP extension) Can you tell me what evidences do I need to prove this?.
November 11th, 2008 at 8:24 am
@Rishoban
there is not much you can do about the FUP since you have agreed to it and its clearly stated in Dialog Web site.
about the Advertised speed, yes you can take a action on the matter as any BB providers does advertise there last mile connectivity, from your PC to There server.
if you take SLT ADSL, they say the speed it 2mbps, but we all know you don’t get 2mbps when you download a file from a web site, but if you download a file from SLT servers, you get 2mbps any given time, this is true last miles speed, so they can clearly advertise there service as 2mbps.
but dialog, cant say this since even if you download a file from Dialog Servers you still don’t even get 2mbps, and also there network is not fully 7.2mbps but they have fail to show where you would get this speeds, so this is misleading of customers, this case you can take this with either TRC or Consumer affairs this is false advertising.
November 11th, 2008 at 4:41 pm
Today I checked my speed test, it show 65Kbps download. it is correct as I crossed FUP. But, the upload speed shows more than 150Kbps. How is this possible?
November 11th, 2008 at 4:43 pm
simple, they only limit the download speeds.
November 11th, 2008 at 5:39 pm
@ Rishoban
yes it’s possible. In sri lanka too many Down loaders….
November 11th, 2008 at 9:18 pm
So I have the Lanka Bell Wimax connection, as of now its crappy. When I first got it after having to hound them to acivate the connection it worked pretty well and now…
I have called them about 25 times and all they do is “lodged a complaint to the relevant deparment”
November 12th, 2008 at 2:16 pm
@Vee
i never had the chance to check a Lankabell WiMax for my self, but i try to get a connection but it fail since there was no signals, even tho they have coverage there.
but i had lot of experience with there Dialup and CDMA where they dont even get 1kbps at time, and the lack of technical knowledge is there on Lankabell tech support, where i have one guy at our office his Lankabell CDMA internet account is still not working after 1 year
best if one can give us some feed back on Lankabell WiMax since they seem to be with connected to the Sri Lanka – India fiber connection.
November 13th, 2008 at 6:26 pm
kalinga
dehiwala no dialog HSDPA. where is it available?
November 13th, 2008 at 7:07 pm
@ Rishoban
i am having the same prob bro ;(
November 13th, 2008 at 10:04 pm
well they came today and finally checked it out, and nothing appeared to be wrong with connection when the guy checked it on his laptop but slow on mine. But after they left, i checked it in the evening and its now back to normal… after two weeks.
http://www.speedtest.net/result/355257844.png
November 14th, 2008 at 7:35 pm
Dialog HSDPA speed sucks big time today, had this from the morning and the speeds are coming and going and the TCP connection dont stay active and they get resettled time to time.
Dialog HSDPA = Dialup ?
November 14th, 2008 at 7:43 pm
where are you staying today?
it must be just 3G today
November 14th, 2008 at 8:05 pm
near Piliyandala, im on HSDPA and don’t worry, i haven’t passed my 5GB limit
seem like a internal network issue….
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Ping statistics for 125.214.164.4:
Packets: Sent = 424, Received = 402, Lost = 22 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 260ms, Average = 76ms
Control-C
^C
C:\Users\kalinga>
November 14th, 2008 at 9:20 pm
back to normal
November 15th, 2008 at 8:52 am
Hey I don’t know no what has happen to my dialog HSDPA. I already mentioned that I have crossed 6GB limit and Iam getting around 8KB/s. But, today (15/11/2008) is stsrt of a new billing cycle. Still I get 8 -20KB/s. (I got around 100-300KB/s at start).
November 15th, 2008 at 1:44 pm
Now the problem has been solved. Now I get 150KB/s. (I am writing this post to get the 200th post.)
November 16th, 2008 at 9:06 am
මමත් ඔන්න Dialog ඇච්.ඇස්.පී.ඒ connection එකක් ගත්තා, ලාබෙට දුන්න නිසා. මට නම් කියන්න තරම් වරදක් නෑ. එකම දවසක් වද දුන්නා.
කාලිංග Oepn DNS පාවිච්චි කරනව කියපු නිසයි අහන්නෙ. මම GNU/Linux තමයි පාවිච්චි කරන්නෙ. wvdial වලින් dial කරාම /etc/resolv.conf එක අලුත් DNS එක්ක update වෙනවා. Open DNS nameserevr address පාවිච්චි කරන එක තමයි ගැටලුව./etc/resolv.conf කොහොම හරි Open DNS addresses වලට update කරත් network restart කරන එක ප්රශ්නයක්. Dynamic IP එක එක්ක Open DNS Update කරන්න bash script එකකින් පුලුවන්. nameserver address දාන එක තමයි වැඩේ. මොකුත් අදහසක් දෙන්න පුලුවන්ද?
November 16th, 2008 at 9:27 am
හරි ගොඩ. Mr.accident (Suchetha) had the answer. And answer available on Open DNS documentations.
November 16th, 2008 at 11:25 pm
kalinga
i use HSPA phone. with mobitel sim it shows letter “H” as the network. but with dialog it is always showing only 3G at every plase.( maharagama, dehiwala, kotte, piliyandala , colombo etc) please explain
November 16th, 2008 at 11:32 pm
@mah
with Dialog the default data service will be 3G (WCDMA) only when the connection is active the network get switched to HSDPA, even when the connection is idle the connection goes back to 3G.
just connection your phone to a web sites and brows and check, you should see your icon switching to “H” and back to “3G” when there is no data activity.
this is just a technical thing Dialog does to keep the idle connection from using the available HSDPA network channels.
November 20th, 2008 at 10:42 pm
@ kalinga
please continue this blog actively rather than commenting in indi’s shit!
this blog is very informative and also balanced.
dialog blog by indi is biased
November 20th, 2008 at 11:43 pm
@sanjan
this is open for you all the make comment
dont worry, this will stay updated when and where i come a cross things !
November 21st, 2008 at 8:28 am
@kalinga
I read this blog post each an every day.
November 21st, 2008 at 5:47 pm
I got to this web page from a google search on “dialog broadband sucks”.
Well just for everyone’s information we have just kicked Dialog broadband (leased line) out and switched to a Lankabell 4 Mbps solution.
The reason behind this move is we were paying dialog 80k per month for a 512kbps leased line and as time goes by broadband prices went down.. but dialog didn’t reduce monthly charges to match the market nor did they increase our bandwidth.
Dialog’s treatment for their customers is really bad. I guess it is not much different in other service providers as well. We can not pay dialogs 512kbps line a huge sum of 80k when they advertise to give 7.2 Mbps lines for 3000.
And for the HSDPA discussion: I am currently using M3 and will not switch unless their is a significant gain.
November 21st, 2008 at 7:21 pm
what is the problem with dialog? why they don’t offer the speed promised? What suggestion you may give dialog? I think they might read this blog.
November 21st, 2008 at 9:53 pm
Rishoban,
When prices go down because of technolgical advancements, existing customers should also get some benefit.
Otherwise they will move to different service providers.
In our case when we bought a leased line 512kpbs at 80k about 2 years ago it was a good deal.
Now we have given all employees a M3 connection each. That doesn’t cost us 80k a month.
November 21st, 2008 at 9:59 pm
@Anon
there is bit of a deference, cant compare a Leased line with WiMax, one issue it that Lased Lines are granteed solutions with higher up time on SLA, we have the same we have ADSL for normal browsing and pay fare more around 40,000 for a leased line for our email, from SLT, we have up time of 99.9% during the past 6 years on the lased line with garanteed speed any time.
so wimax is a shard solution where leased line are dedicated (unless they specifically tell you)
November 22nd, 2008 at 2:07 pm
Hi Kalinga,
I know technical differences among Wimax, leased lines, adsl etc.
My present experience is having 10+ M3 individual connections and LankaBell 4M shared line and SLT ADSL 2M gives us almost 99.9 uptime / connectivity.
And average throughput we get is far more than using a dedicated 512 kbps line alone at a lower cost.
We were continuously monitoring M3 bandwidth past few months and I can say it did not go below 512kbps.
November 22nd, 2008 at 11:15 pm
@Anon
ah yeah, if your just using it for web browsing and email, ADSL/WiMax will do really well, since even our ADSL lines we see more then 1.5mbps at 80-90% of the time.
not sure about Lankabell or Dialog wimax since i haven’t used them for a long time to comment on them.
but if i have to chose with Lankabell, Dialog, SLT, i would go with SLT ADSL.
November 22nd, 2008 at 11:59 pm
during the weekend is there an improvement in dialog speed at colombo city limits?
untill yesterday evening my connection was warse than dial up. since then it improved somewhat.
November 23rd, 2008 at 6:06 pm
@mah
not me, from what i see the speed has gone down, now the average seeps are around 500kbps where it use to be around 800kbps
its simple, as user numbers gorws but there international bandwidth allocation and cell capability remain the same and the result is slower speeds
November 23rd, 2008 at 6:15 pm
@ kalinga
is that users per tower or all users?
November 23rd, 2008 at 6:21 pm
@mah
user per tower, as there is max number of user per tower (due to limitation of free radio channels) and also when there is lot of users if the interconnection bandwidth (tower to main switching) is also come in to play.
November 25th, 2008 at 2:36 am
Kalinga,
I see you have started a good public discussion about service providers. We Sri Lankans do not normally discuss problems about these and other services in any open public forums. If we have a problem we complain it to service provider, then he may or may not fix it.. if he does not then we turn to another service provider.
This attitude has to change. We need to openly discuss good and bad about them. People like Herschell Morel ask people not to discuss bad about them because they fear. They know if consumers become informed then they can’t cheat them any longer.
I wish you continue to do benchmarks, discuss problems about Dialog and any other. Show them consumers are not so dumb as they want.
November 26th, 2008 at 9:24 am
@Kaling
We need at least a good technical forum(Vbulletin, PHPBB or SMF). then we can organize to get the best service from our ISP.
November 26th, 2008 at 10:37 am
@Rukshan Kothwala
i can setup a forum is there are users who willing to help and contribute to it.
November 26th, 2008 at 4:16 pm
@Kalinga
That’s a good idea. Please do it soon.
November 26th, 2008 at 6:01 pm
I can help,
November 26th, 2008 at 8:42 pm
+1 for a forum
November 30th, 2008 at 7:40 am
I don’t know what you all are talking about? Anyway if any help needed I’m here.
November 30th, 2008 at 2:36 pm
kalinga
i use HSPA phone with 3.6mbps speed. (k660i)
please explain how to use the phone as a usb modem. when i connect the phone to computer it shows only GPRS and UMTS connections.phone shows HSPA as the network. i want to use it with mobitel smart new offer of 1mbps.
November 30th, 2008 at 2:43 pm
@mah
see if your using USB not bluetooth, and dial and see, connect and do a speed test, if its more then 400kbps your on HSDPA.
cant see much about it since i haven’t used that phone.
November 30th, 2008 at 5:00 pm
@ kalinga
thanks
December 1st, 2008 at 11:01 pm
@ kalinga
when i connect using UMTS connection it says ” you are connected at 460.8kbps. speed test shows 384kbps. download speed is about 45KBPS.
when i use phone as a modem it shows speed of 10 Mbps. but i cant browse and error message comes mentioning “you have limited connectivity”
my phone is 3.6MbPS.sim is 1MbPS enabled.
please advise.
December 2nd, 2008 at 12:11 pm
@mah
normally what you have to do is, install the phone software to your computer, connect the phone using a USB cable, use the Internet connection option that comes with the software, put the APN and Number (*99#) this should work, I’m not sure whats the issue your having, maybe you missed some thing or you don’t have HSDPA service where you live.
December 2nd, 2008 at 9:24 pm
@ kalinga
it was a minor issue regarding APN. now ok. i m getting more than 800kbps always. only thing we have to remember is we should not keep excess balance. if you dont hear the warning sms your remaining balance will be used up with normal rate.(1 cent per KB- 50 rupees per 5MB ++)
eventhough i get good speed when i m connecting it says “you are connected at 460.8kbps” when i connect using phone as a modem feature(with out APN)it shows 10mbps speed. speed tests show similer results(more than 800, even 1100kbps) in both modes. can you explain
December 2nd, 2008 at 9:27 pm
with mobitel smart we get 3Gb for 1500 plus vat. cheaper than dialog and speed i feel better!
December 2nd, 2008 at 9:28 pm
@mah
when your using the phone as a modem, whats the dialup number you use ?
December 2nd, 2008 at 11:05 pm
@ kalinga
no dial up number necessory. it just connects. we just have to select the “use phone as a modem” function
December 3rd, 2008 at 8:22 am
I’m not sure what you mean by that, maybe an option on your SE software has, normally when we say use the phone as a modem, some SE and other phones had a built in Modem so the phone can be directly connect to a PC and the PC can send standard AT commands, so when you plug in your phone to a PC if its get detected as a standard modem, or you may have to install drivers. you can use the windows standard dialup to Dial an internet connection with out using any 3rd party software, but then you need to tell the phone what APN to use, since using Dynamic APN maybe not correct, so say you have configured your phone for GPRS/3G/HSPA, you have data accounts in the phone and you have 3 Data accounts setup for Dialog, Mobitel, Tigo and you want to dial your Mobitel one, and this is the 3rd one from your list, on you windows dialup you have to put *99**3# as the dialup number, this tell the phone to dial the 3rd data connection on your phone.
this is how you normally use a phone as a modem.
December 3rd, 2008 at 12:28 pm
@ kalinga
thanks.
i have only mobitelwap as data accounts.
it must be connecting with that.
but how that 460.8 comes for 3g connection is the problem.
December 3rd, 2008 at 12:43 pm
@mah
Mobitel WAP use “isp” or “wap” as the APN, if you use “wap” as the APN, you cant brows the internet via a PC, you need to use “isp” or for HSDPA “mobitel3g”
just create a new account and set the APN as “mobitel3g”, and use that do dial “*99***2#” this should fix the issue.
December 3rd, 2008 at 10:10 pm
for the past few days, the so call 7.2mbps Dialog HSDPA cant even give 512kbps !
December 4th, 2008 at 10:11 am
@ Kalinga
me too, No words to tell about Dialog, will be wait until come Airtell or Mobitel will be reduce the charges this month.
each and every day Dialog Fake customers.
Dialog must go to hell!
December 4th, 2008 at 1:56 pm
I left a comment on DialogBlogs and thought of sharing it here as well.
December 4th, 2008 at 5:25 pm
@kalinga
thank you for your help. i think my k660 can searh for the account automatically.
on your issue,
i m getting 1000kbps plus to male server and 850kbps plus to most servers. for 1500 rupees you ll get 3GB.also 3000 minutes of OG video calls and sms. my friend got his money back from dialog. i think you can go for smart internet.
December 5th, 2008 at 6:52 pm
@ KALINGA
I GET 120KBPS PLUS(WITH DOWNLOAD ACCELARATOR.
SPEED TEST IS 1250kbps.
December 5th, 2008 at 6:53 pm
KALINGA
OF COURSE NOT WITH DIALOG. ITS WITH MOBITEL SMART DELIGHT.
December 5th, 2008 at 9:44 pm
See it
December 6th, 2008 at 6:41 pm
my speed test
upload limited to 384 by phone
December 6th, 2008 at 7:35 pm
@kalinga
i suggest you to start a new thread for mobitel smart. then uses can share their experience.
December 6th, 2008 at 11:49 pm
i think bloggers are shifting to indi’s shit. i feel kalinga also ignoring his own blog and concentrating on that.
December 6th, 2008 at 11:49 pm
@mah
since i don’t have a M3 anymore cant really write any thing about it, will get a test SIM and put the info.
December 6th, 2008 at 11:55 pm
@sanjan
ah, I’m not ignoring anything
don’t worry, im still here, just replying to what they have to say there. anyway Indi is not a tech guy, so cant really make any arguments with him.
December 7th, 2008 at 12:05 am
@ kalinga
i doubt that. i think indi knows everything and purposfully lying there to protect dialog. no point in talking about dialog anymore, they are stuck! they wont improve.
i ll shift after 6 months. i bought that b’cos of less modem prize. will unlock and use mobitel m3
December 7th, 2008 at 12:14 am
@sanjan
i know Indi is not a tech guy @ dialog, he’s working in the Media section. even the so call sales guys don’t know much about the network stuff or about there existing network. i know this since most of the guys who come to do sales end up calling here and there when i ask them questions.
once the Blackberry sales people totally got f*up as they promised Japanese Input support on Blackberry, where i knew for 100% this cant be done with out a 3rd party app where you have to pay and they end up saying “Sorry” after we got the devices, since they cound’t give Japanese support on it. so Dialog don’t have much TECH guys who is really capable, only had full is there, most of there network stuff is outsourced, not much is done in house.
same issue when they started this BIG marketing thing saying they have a FIBER backbone at the world trade center, and when i ask them how they connect from WTC to there base station, after few calls, they admit it was a radio link. so you can see Dialog sales and marketing team don’t have much know how about there network and its capability, they just use numbers and words.
December 7th, 2008 at 12:19 am
Dialog WiMax Speed Test 4mbps
December 7th, 2008 at 10:42 pm
Whenever you do speed tests, avoid speed test sites using FLASH . Specially designed by ookla and based on flash. Actually these sites (due to application characteristic in FLASH) are indicating speeds 50% to 60% higher than what user is having.
This is what you could do to verify your results.
Say if you have 1500kbps in speed test net, ( SLT 2Mbps)
Select couple of software in three different locations (3 different servers will be alright) and start your download. The file size should be above 1MB. Now check the transfer speed. Once completed, take the average. Now compare this with your previous results what speed test site indicated.
Then select a streaming video above 700kbps and start watching. (wwitve.com is good) Better to select three different streaming videos in three different servers. We are doing this to maintain the accuracy of our test. Now can you watch video at 1000kbps speed? Certainly no is the answer. But what speed test.net is saying about your speed? It’s just a piece of fancy utility and nothing more.
Try to use speed test sites with http and ftp facilities in the future.
And there is big difference in technology used by Dialog and SLT. The difference is not only limited to the technology (wired and wireless) and the other elements are also affecting the results. This is the reason why we are getting two different results (Higher value for SLT and lower value for Dialog) at speed test.net especially during the peak period. But this doesn’t mean Dialog is providing proper speeds.Just try to understand my point
December 7th, 2008 at 10:49 pm
@ kalinga
you just need mobitel smart sim… subscribe for daily delight , you ll get exact promised speed.
December 7th, 2008 at 10:52 pm
@Sanath Siriwardena
i can clearly say on my SLT ADSL (I have 4 2mbps) i can say they peak 2mbps every time on off peak and 1.2mbps ++ on peak times, check the SNMP router status
http://kalingasblog.com/slt/ADSL%20Speed.JPG
cant say the same for Dialog, cant hit more then 112KB/s on my HSDPA. even from Dialog it self!.
even on Dialog 4mbps WiMax i cant hit more then 1.2mbps, even on off peak.
December 8th, 2008 at 5:26 pm
@kalinga
I saw in an mobitel ad. that their downlink hsdpa speed for smart connection is 14.4mbps..1KB = 1cent…
December 8th, 2008 at 8:26 pm
@sam
no. its maximum 1024kbps
December 9th, 2008 at 7:13 am
@mah
No no..07-12-2008 divaina newspaper page05
07-12-2008 silumina page37..in their advertisement they have said that their maximum down link speed is 14.4mbps..either they have learned how to advertise from their rivals (”dialog”) or they have actually upgraded their network..they have not specifically mentioned about “smart” -;sorry for that;- but in the ad. some thing like “high speed Internet for any mobitel phone…”
is mentioned.
December 9th, 2008 at 7:14 am
@mah
sorry wrong again…its for smart connections
December 9th, 2008 at 9:36 am
@ sam
smart normal sims and post paid sims they give 1024 uplink and downlink speeds. i m getting exact downlink speed with smart. uplink i get around 350 as my hsdpa phone supports only 384 uplink. to get higher speeds we have to get a data sim(USIM). their advertisement says that we can use our phone as a modem and they only specified speed range of different phones. (HSDPA, HSPA). some phones support 7.2mb, dont know whether there are phones supporting 14.4 available here.
anyway 1 cent per kb is too costly to browse internet. but smart delight is very good. 50 rupees per 100mb. plus you get 100 OG video calls and 100sms M to M on the day of subscription
December 11th, 2008 at 7:00 pm
Hi kalinga could you please include whats the different between EDGE and Gprs.How can i find whether i am connected to EDGE or GPRS networks .I am using Mobitel sim.If possible please email them to me.Thanks!
December 11th, 2008 at 9:50 pm
@Nirmal
GPRS is normally you can get around 24kbps – 80kbps (Avg of 32kbps) but depend on the service providers network capability, EDGE (EGPRS) from 64kbps to 236.8kbps but Avg of 64kbps this also depend on the service providers network.
normally on the phone if your on GPRS it shows as “G” and EDGE it shows as “E” but the phone need to support EDGE, also some windows mobiles even tho it support EDGE it only shows “G” this can be fixed by a simple registry hack on the windows mobile, but this is just a display icon, the phone will use EDGE if its available and if the phone support EDGE even tho it show “G”
December 14th, 2008 at 8:19 pm
hayy kalinga bro onama connection ekaka download speed hoyanna connectivity speed eka 8 divide karanna ona neda
E:
DIALOG HSDPA
7.2Mbps
7.2*1024=7372.8kbps
7328/8=921.6Kbps
ethakota 921.6Kbps uparima download speed enne
ADSL gathot
512Kbps
512/8=64Kbps
neda?
December 14th, 2008 at 8:24 pm
@CJ
ඔව්, ඔයා හරි, ඒත්, ඩයලොග් එකේ එන්නේත් 512kbps average speed එකක් තමයි, අනික ඒක ලිමිටඩ් download නේ. ADSL කියන්න “True” Unlimited නේ.
2990/= +++
vs
2250/= +++
මම නම් කියන්නේ ADSL ගන්න කියල තමයි
December 15th, 2008 at 10:15 am
Mobitel M3 connection is the Best one..
I use my Nokia 5320 for browsing internet.. The speed is very good..
I recommend to use Mobitel..
M3 is the best…
December 15th, 2008 at 10:21 am
@Rajapaksha
M3 is good when it comes to speeds, (when i was using it, not sure about now) but the price ? not that good
December 15th, 2008 at 7:48 pm
@ kalinga
no. smart daily delight is cheap.
50 rupees for 100 mb
so 1500 rupees for 3GB. then 5GB is 2500 rup with good speed.
aditionally you get 3000 mins video calls OG and 3000 sms free if you subscribe for 30 times. also you dont have to pay if you dont connect
December 15th, 2008 at 8:09 pm
@mah
5GB for Rs.2500 ? where does that says ?
December 15th, 2008 at 8:17 pm
@mah
with smart daily delight you have to activate it every day, can you say how much data you will use during the day in the morning ? well no, then i have to activate it again if I’m using more, so i have to keep on calculating how much I have used. if not I’m gonna get charged the normal GPRS charges, what if i pay for 100MB but only used 50MB, then it get expired at 12am.
i think its inconvenient and not that cheap when you think about it.
December 15th, 2008 at 8:36 pm
mama inne panduwasnuwara so mahe ADSL thiya Land line wat na
so mahetta ADSL na
mobitel use kala
1500/=package eka ekay
22400/=k bill eka mobitel ekata polla thibba
karanna deyak na:(
mata Dialog HSDPA pihita thama
mama use karanne university package eka
rental 1600/= ne e nisa awlak na:)
api wage awasanawanthainta meka pihitai mekanisa mage frnds la 3k goda
(
anika apita 3G na so (EDGE) thiyenne 236kbps enawa download speed 22~18Kbps
e ati wedak karaganna
December 15th, 2008 at 8:41 pm
@CJ
ගනන් ගන්න එපා, මට මුලින්ම තිබේ GPRS
හික්…. ඒක නිසා ගන්න ගන එපා 22KB/s කියන්නේ ලොකු දෙයක් 
December 15th, 2008 at 10:31 pm
Dialog is having an packet lost issue after the node 192.168.126.5, issue seem to be on node 202.69.192.249
C:\Users\kalinga>ping -t 202.69.192.249
Pinging 202.69.192.249 with 32 bytes of data:
Reply from 202.69.192.249: bytes=32 time=247ms TTL=249
Reply from 202.69.192.249: bytes=32 time=265ms TTL=249
Reply from 202.69.192.249: bytes=32 time=254ms TTL=249
Request timed out.
Reply from 202.69.192.249: bytes=32 time=332ms TTL=249
Reply from 202.69.192.249: bytes=32 time=230ms TTL=249
Reply from 202.69.192.249: bytes=32 time=258ms TTL=249
Reply from 202.69.192.249: bytes=32 time=337ms TTL=249
Reply from 202.69.192.249: bytes=32 time=244ms TTL=249
Reply from 202.69.192.249: bytes=32 time=292ms TTL=249
Reply from 202.69.192.249: bytes=32 time=291ms TTL=249
Reply from 202.69.192.249: bytes=32 time=288ms TTL=249
Reply from 202.69.192.249: bytes=32 time=306ms TTL=249
Reply from 202.69.192.249: bytes=32 time=234ms TTL=249
Reply from 202.69.192.249: bytes=32 time=242ms TTL=249
Reply from 202.69.192.249: bytes=32 time=601ms TTL=249
Reply from 202.69.192.249: bytes=32 time=119ms TTL=249
Reply from 202.69.192.249: bytes=32 time=127ms TTL=249
Reply from 202.69.192.249: bytes=32 time=155ms TTL=249
Ping statistics for 202.69.192.249:
Packets: Sent = 87, Received = 84, Lost = 3 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 81ms, Maximum = 601ms, Average = 147ms
December 16th, 2008 at 12:07 pm
@ kalinga
yes. you are correct.
but we can activate 25 rupee bundle if we plan to use less amount.
also we can activate it using another mobitel sim. so no need to keep excess balance in the sim used for data. so you wont be charged after bundle ends.
its inconvenient, i know. but for me its better than waiting for minutes to open a page! like dialog HSDPA!
December 16th, 2008 at 10:20 pm
dropped a mail to dialog about the packet lost and slow speed, seem like a bad router is the issue, or the router cant handle the traffic, issue start around 8pm or so are continues till 1am or so,
Ping statistics for 216.239.61.104:
Packets: Sent = 307, Received = 267, Lost = 40 (13% loss),
Approximate round trip times in milli-seconds:
Minimum = 185ms, Maximum = 2944ms, Average = 332ms
13% packet lost !
December 17th, 2008 at 5:02 pm
temporarily disconnected my m3 connection and switched to the daily delight system. gonna use it this month and see how the pricing goes. heard from mobitel that they’ll be introducing low prices for the current m3 packages, so will have to wait and see.
http://www.speedtest.net/result/374337529.png
December 18th, 2008 at 7:49 pm
@Kalinga(#268)
1) You don’t have to activate smart daily delight every day.You can just activate mutiples at one time as you need.
2) There is a seperate USSD code *091# to check the your own Data usage.
3) SMS will trigger when you reach 90% of ur Data quota.
December 18th, 2008 at 8:23 pm
@saranga
so what your saying saranga, i can pay Rs.2500 ++ once and can use 5GB for 30 days ?
December 19th, 2008 at 12:17 am
after 4 days and no reply form Dialog about there issue, not even on there so call BLOG (http://www.dialogblogs.com/2008/11/hspa-issues-open-thread/) that is there for HSPA issues, all i can say now is Dialog is cheat and its a piece of crap ! now Dialog is showing the signs of a falling company !
December 19th, 2008 at 4:16 pm
@kalinga,
you can activte 50 day multiple bundle (50 time)and use 5G(100*50M) for maximum 50 days.charge will be (50+tax)*50.
December 20th, 2008 at 12:31 am
showing packet lost issue @ Dialog HSPA
December 20th, 2008 at 3:26 pm
@saranga
i dont think its possible. each 100mb bundle should be used with in 24 hours. if activate multiple times , stii you have to use the bundle with in 24 hours.
you can activate for the next day also. but i dont know whether we can activate for 30 days. anyway activation is easy and do with another sim, so dont have to take sim out from the modem and not necessory to keep excess balance in the data sim. ( warning sms can be missed. if so after that normal data rate will apply. so better not to keep cxcess credit)
December 20th, 2008 at 8:06 pm
after few complains and sending few reports to Dialog about the HSDPA issue, they seem to removed the web cashe engine (or proxy) that was @ 125.214.164.4, this was the IP that was shard by any one who use HTTP/HTTPS (WEB) access and the IP 202.69.200.5 is the other NAT gateway used for any other traffic, today dialog is not redirecting its web traffic via IP 125.214.164.4,a and using the main NAT gateway (202.69.200.5), so every seem to be getting the IP 202.69.200.5, i have bean doing a ping test from around, 6pm today, till now (8:03pm), will keep on doing to see if the packet lost issue is still there.
also i have noticed the packet latency (delay) has come down as well with in Dialog network.
UPDATE: as soon as i was done with this comment, they have changed it back to 125.214.164.4 and packet lost is back. (8:08pm)
UPDATE2: they seem to be going back and forth with this, seem to be testing
(8:15pm)
December 21st, 2008 at 4:21 pm
Good news for M3 users.
http://www.mobitel.lk/broadband/tariff.html
December 21st, 2008 at 5:58 pm
@ kalinga
M3 tarrif reduced! but no 7.2mb connection. do you know why?
December 21st, 2008 at 7:36 pm
@mah
keep in mind HSDPA speeds are not what each user will get, its whats the tower is capable of, so when any provider says you will get 7.2mbps or 3.6mbps, this is not the speed you get, its just what one tower is capable of, so if there are 10 users connected to one tower that 3.6mbps or 7.2mbps get divided with each user.
even with M3, you will get around 1mbps or so, so don’t accept it to be 3.6mbps
December 21st, 2008 at 8:11 pm
@ kalinga
but with my smart connection i always get mote than 1mbps which is the advertised speed. speed tests show more than 1000 and downloads show around 110-130KBPS always. also i experienced mobitel 3.6mb one at their head office. and its much more faster than smart.
December 21st, 2008 at 8:23 pm
@mah
thats good, anyway will update you guys after a month or so about M3 3.6mbps once more users start to use M3
December 21st, 2008 at 8:56 pm
@ kalinga
one of my friends had dialog connection. it was very poor ane he got all the money refunded. he used to watch fox news and with dialog so called 7.2 mb connection he couldnt do that. it was buffering word to word. with m3 1mb also there is some buffering happens occationally but very much better than dialog. and with our workplace adsl 2mb connection also it buffers and not much difference observed compared to m3 1mbps. but m3 3.6mb it goes very smoothly and buffereig line goes more than 1 inch ahead of streaming line.( experienced at big m)
December 22nd, 2008 at 9:25 am
M3 Doesn’t promise what they can’t deliver, that’s why they haven’t given a so called 7.2Mbps package or any sort of misleading unlimited package. But they have clearly made HSPA more affordable with this price cut. Just see that Rs.2490 package with 7GB free data bundle. Excess usage charge is just 50cents per MB. With that package you can go upto 14GB for Rs.6000 to benchmark it against Dialog’s so called unlimited package. With the superior quality of M3 over Dialog HSPA, i believe this Rs.2490 is the best broadband package in the market.
Cheers, Enjoy M3…!!!
December 22nd, 2008 at 9:56 am
@Udayanga
can you post some speed test results ?
cant say its good just because its cheap, anyway had issue with M3 in the past same as dialog, but they did fix the issue, so can say M3 is some what better then Dialog.
its great if you can post some speed test results so we can compare it with dialog, anyway with in 3-4 days will post some test results.
but what i really want to see is, how M3 will be after 2-3 months once users start to use torrents etc and when there is real traffic on the network.
December 22nd, 2008 at 10:12 am
@Kalinga,
Agree with you, Currently M3 gives some what better than Dialog with my experience. I said Zoom2490 is the best, as its cheap and M3’s current quality. Better if we have a look at after one or two months from now before arrive at conclusions. Anyway i hope these packages will be get popularized in the market as they give value for money under the current market conditions.
Cheers…!
December 23rd, 2008 at 2:58 pm
my mobitel smart 1mb speed test. upload maximum of the device is 384kb..
http://www.speedtest.net/result/377054808.png
December 23rd, 2008 at 6:14 pm
Switched to the new zoom2490 package. Tests from American side are slow, probably due to the cable problem.
Here’s one from Male, got this at 6:15PM
http://www.speedtest.net/result/377733231.png
December 23rd, 2008 at 9:31 pm
@ malintha
this is not at all good no? i m getting more than 1000kb with smart delight.
December 23rd, 2008 at 9:36 pm
@ malintha
and i know from my experience that 3.6mb connection is very much faster than 1mb connection. i feel you should complaint.
December 24th, 2008 at 2:11 am
Macho M3 Seems good than Dialog HSPA.But have to look around 2,3 months. Yes some times their quality will reduce due to more users.Hope they’ll stay the same.im using upahara. but they dont giv daily delight for post paid users.(coz imon SLT ADSL home express)
SLT ADSL is fine. but they should upgrade their 512 kb/s line to 1mb/s.
December 24th, 2008 at 8:52 pm
@ malintha
this is not at all good no? i m getting more than 1000kb with smart delight.
and i know from my experience that 3.6mb connection is very much faster than 1mb connection. i feel you should complaint.
December 24th, 2008 at 8:52 pm
I just checked the mobitel’s website. Wonderful price plans. I will definitely change my package after my 6 month contract period ends. No duobt in that! Anyway, after 6 months my e220 modem belongs to me? isn’t it? So, I can unlock it and use with mobitel SIM? Can I?
December 24th, 2008 at 9:01 pm
@mah yeah i think i should complain. can it be a problem with that broken cable?
December 24th, 2008 at 9:04 pm
@mah
like i told in my comment 284, you will NOT get 3.6mbps, as the speed they say is the max the system will go up to, but you have to share the speeds with other users as towers are NOT capable of diliverying the speed they say on HSDPA as the max speed on HSDPA is 14mbps per tower (On Mobitel, and im not 100% sure if all of there HSPA towers are capable of 14.2mbps) and this get divided with other users.
December 25th, 2008 at 1:14 am
i can clearly say Dialog sucks and all i can say now at this point is NOT to buy it !
not only the speed, even the billing, CS sucks, they always try to put the blame on you rather then see if there is an issue, CS people never listen to the customer, from 3 days after i got the connection i found that they charged me around 18000++ for the 2990 unlimited connection, as they f**up there billing and have bean asking them to fix it, still no luck, now i can’t even disconnect the dam thing. it has bean more then 3 months now!!!
they have no proper system to handle complains, now one department is sending letters saying XX amount is due bla bla, and asking to call one number, when you call that number and explain them what has happened, the the other stupid department send another latter saying there was no response to the 1st letter.
now service@dialog.lk is not working at all, now i know why dialog share prices are down, why they DialogTV is not making any profits.
Dialog don’t care about the customer, they only care about making $$$$ ! that’s it!
Indi and other are trying to help but they cant do much as most CS don’t know even what they are doing.
its a sad Future for Dialog!
December 25th, 2008 at 8:52 pm
I think we should form a Anti-Dialog movement in the internet and go against dialog activities of fooling customers. Thanks to Kalinga as this blog is an eye-opener to sri lankans.
December 25th, 2008 at 10:34 pm
@malintha
you go to big m main office and do a speed test there. (they demonstrates 3.6mb connection there) if it comes more than 3mb then problem is not the cable. i have only 1mb smart and i m still getting more than 1mb.
December 25th, 2008 at 10:39 pm
@sanjan
i did few test with mobitel 3.6mbps HSDPA, its not more then 1.5mbps on international speeds, but it is better then Dialog.
December 25th, 2008 at 10:49 pm
@rishoban
you are correct.
i shifted to smart. i bought dialog only to get the modem. i unlocked it and now using smart . if it goes well next month i ll shift to m3 890 package. in this way we can fool dialog back!
December 25th, 2008 at 10:50 pm
@kalinga
then better to buy m3 1mb or smart i suppose.
December 25th, 2008 at 10:53 pm
@ kalinga
as malintha said can that be due to cable problem? my adsl is also slow these days.
December 25th, 2008 at 10:59 pm
@sanjan
well, sanjan, the issue is only for SL to Europe and USA (not much) but the speeds should be normal to Asia.
1.5mbps is not bad, not bad at all if that connection stay the same, it was like that when i first got my Dialog 3 months back, but after users start to use it since its cheap, the speeds went down, as they never bother to increasing there international bandwidth and there infrastructure.
issue is, that M3 may have the same effect, as now there bandwidth is free and not many users but still you get around 1.5mbps, what will happen when they have more users ?
unless they also upgrade there systems and bandwidth m3 will be same as Dialog.
December 25th, 2008 at 11:12 pm
Another test done a few mins ago:
Got around 1400kb/s
December 25th, 2008 at 11:15 pm
Today Dialog seem to switch back to there old gateway and the packet loss is back
Ping statistics for 216.239.61.104:
Packets: Sent = 214, Received = 191, Lost = 23 (10% loss),
Approximate round trip times in milli-seconds:
Minimum = 182ms, Maximum = 1065ms, Average = 335ms
10% Lost !!!
so i think it good idea to stay away from Dialog HSDPA, its so clear now, Dialog HSDPA is a best mistake you can make in your life.
December 26th, 2008 at 3:59 pm
Ok Guys, after 3 months of suffering with Dialog HSDPA finally i had to say bye bye to Dialog as day by day Dialog service goes down and customer service sucks at top of the level.
so toady i disconnected my Dialog HSDPA after waiting 2 hours!!!!
after 3 months from the date i made a complain about my incorrect billing, Dialog still hasn’t fix the issue, they have even closed the complain as resolved, even they don’t know why it has bean closed.
anyway, all i can say at this point is to stay away from Dialog HSDPA, even if they give it to you for FREE. you will regret it for the rest of your life like i did.
I’m back with M3 (Mobitel) still with my old package, they activated it Free for me. and on Monday it will be updated to the 3.6mbps one.
R.I.P Dialog HSDPA !!!
December 26th, 2008 at 6:51 pm
@ kalinga
my smart speed is less now. it was more than 1000 always untill last wednesday. now i get around 800 with speed testing.but downloads still appear as 120 KB range. its not bad anyway, but my worry is whether it ll go down further with more usage! but when i inquired it from queens road branch they said its because of cable problem.
December 26th, 2008 at 6:55 pm
Sooner I will disconnect my dialog, the only problem is Dialog’s 6 month contract period. In the day it ends, I am no more a dialog customer. But, I have to wait another three months for that.
December 26th, 2008 at 6:58 pm
So, Kalinga has changed to Mobtel, Hereafter his duty is to post some speed tests in mobitel! I will compare these in remaining 3 months and decide whether to change to Mobitel or not.
December 26th, 2008 at 7:05 pm
@Rishoban
will post some speed test after using it for some time.
what Dialog says is only me and few are having issues and others are happy with it.
seems people are not complaining
so better to complain here as well http://www.dialogblogs.com/2008/10/dialog-unlimited-hspa/
December 27th, 2008 at 6:38 am
@mah,
Do not depend always on speedtest.net results. If you can get expected speed from other internet sources, there is no any issue with M3.we will wait another couple of week and see the performance of M3.
December 27th, 2008 at 6:41 am
Speeds are back to normal (kinda) from USA too now. Not getting anywhere near 3.6 though.
http://www.speedtest.net/result/379488202.png
December 27th, 2008 at 2:02 pm
@saranga
we are not depending on speedtest. we have many network monitoring tools. so post your experience in dialog connection.
December 27th, 2008 at 8:11 pm
@ malintha
this is not very bad. i get around 650 to these servers with smart. check the speed to male server and post. i think it should come near 3.6mb.
December 27th, 2008 at 8:26 pm
@mah
no one is getting 3.6mbps on Mobitel, the speeds are around 1.5mbps
once more 3.6/7.2/14.7mbps are the speed of the tower not what each user will get, this tower (cell) speed get shard with all the users who are connected to a tower.
December 28th, 2008 at 12:33 am
@ kalinga
what you say is true. but i experienced 3.6mb connection and it is far better than my smart 1mb connection. exept for last few days i had promised speed. what i cant understand is how performance improve dramatically from 1mb to 3.6 mb if difference is less than 0.5mb? either my smart should have lower speed or 3.6 one should have atleast 2mb.
December 28th, 2008 at 11:26 am
@mah
I’m a Mobitel 3.6mbps user, i can say there are no so call “miracle” speeds there, but you do get around 1.5mbps and yes, its better then Dialog HSDPA.
but cant say much about this still this SE-ME-WE-4 issues is resolved.
December 29th, 2008 at 2:26 am
dear Kalinga,
I ve E220 modem, originelly dialog
but unlocked
hoe should i swich to mobitel 3.5G,shud i ve to buy mobtel HSDPA sim? or cant i do with my normal mobitel sim?
Mobitel profile1k danna hoyagann puluwannam loku udawwak
December 29th, 2008 at 8:03 am
@Amila
yes you can use a normal mobitel sim, but only there pre-paid packages, with Daily Delight, you can go upto 1mbps, or else you have to buy a package, 7GB (3.6mbps) will cost around Rs.2490 ++ TAX monthly, and to get a SIM it will cost around Rs.2500 refundable deposit and Rs500 connection fee
_http://mobitel.lk/broadband/tariff.html
December 29th, 2008 at 10:44 am
With the same Taxes (VAT+MSL) A mobitel 2490 package cost around 3100/= monthly, it has difference around 700/= from an unlimted dialog. Dialog advertised 7.2Mbps becuase mobitel did, Now I think dialog will bring a tarrif change after seeing this new mobitel tariff.
December 29th, 2008 at 12:21 pm
@Rishoban
Mobitel is not advertising there packages as 7.2mbps, they are adverting there network as 7.2mbps, Dialog DONT have a fully 7.2mbps Network, most of there towers are 1.8mbps
Dialog is the one who’s advertising there package at 7.2mbps not even 1mbps is there.
this is false and misleading information from Dialog.
whats the point even if Dialog give it for free, when its not working half of the time and its slower then Dialup.
December 29th, 2008 at 1:28 pm
@Kalinga
Yes, I agree with you. with a speed like that No one will buy a dialog connection. But, If dialog gives it for free, I think many customers will buy it. Ha…..Ha….Ha.
December 29th, 2008 at 1:33 pm
@Rishoban
That is true… same thing they are doing with Kit connections now
so even the ppl who don’t really need one, is getting one.
this is just a way to show they have X number of customers
December 29th, 2008 at 2:17 pm
showing number of customers is very famous one for dialog.
i’m sure they they will tell now we have 6 Million customers. We all know free KIT sim distribution at bus Halt, market etc.
December 29th, 2008 at 2:54 pm
i think they lost more than 1 million customers during last 3 months
December 29th, 2008 at 7:14 pm
Thank you kalinga..
December 29th, 2008 at 8:41 pm
I can surely say, there will severe drop in the no of customers sooner. What about other services of dialog, such as CDMA, TV,etc. Are they giving any profits to dialog? I think Dialog CDMA is not popular among the poeple?
December 29th, 2008 at 9:01 pm
I have another doubt, in mobitel’s website, they have mentioned prices for broadband and did not mention any about Taxes and levies. That means Rs.2490/= is inclusive of taxes? Or else they have metion “Subject to Governement Taxes and levies”?
December 30th, 2008 at 3:04 pm
even tho I’m not a Dialog BB customer anymore, i have been following this matter and today i got a reply, so lets hope Dialog will fix the matter in time.
=====================
Dear Kalinga,
Thank you very much for your continued patience with this matter..
Yes , I agree with u that if the faulty is in Dialog IP core , it has nothing to do with the cable cut..That fact is noted and we ll deeply investigate into it ..
But,due to se-me-we 4 cable failure , as I have said in my mail, there can be degradation of service due to link congestion..This is what I heard from our ISP team..
“Many ISPs including Dialog have lost the connectivity to Europe and US. We had some high capacity direct links to Europe and they are down now due to this cable cut,Hence, Our internet Backbone uplink capacity is less than the normal operation with the available links.we observe congestion time to time in the remaining links. This might also cause the degradation in internet quality.”
Thank you
BR
Sandun C. Liyanaratna
Engineer – Packet Switched Operations
======================
So should be Thank full to the following people
Sandun Liyanaratna
Teesha Wickramatunga
Indrajit Samarajiva
December 31st, 2008 at 6:45 pm
@kalinga
will dialog cut down costs by removing 30% employees? will indi also removed?
January 1st, 2009 at 12:08 am
Wish you a Happy NEW year for all of our Dialog and Mobitel broadband customers! Let’s hope for a better Dialog Broadband in 2009!
January 1st, 2009 at 10:21 am
Hey, ECL is now again!
January 1st, 2009 at 11:37 am
A Warm Welcome to the National Year of ICT 2009.
Let’s have good hopes on fulfillment of our wishes upon High Speed Internet.
Blessings for All Service Providers…
Wish you all a Happy & Prosperous New Year….
Cheers…!!!
January 1st, 2009 at 8:55 pm
@all
One of user in Elakiri.com says Dialog has this international bandwidth.
STM 1 (155Mbps) Links to
France Telekom
Cable and Wireless
Verizon Europe
Sprintlink – UK
Verizon – Singapore
Datahop – UK
Satellite – Newskies and Intelsat
Some links might be down due to the cable cut.
Definitely not 155Mbps, it might be closer to 1Gbps.
January 1st, 2009 at 10:43 pm
@Rukshan
155mbps, yes, but this is NOT allocated for HSDPA or WiMAX, only around 40mbps is allocated for Broadband internet.
Dialog do NOT have Gigabit connectivity.
also the issue with SE-ME-WE-3/4 has been resolved bye France Telcom. so this has nothing to do with the cable issue.
January 1st, 2009 at 11:48 pm
@kalinga
Thanks a lot.
January 2nd, 2009 at 8:14 am
What should dialog has to do to give 7.2Mbps speed? If there’s a solution, why they don’t do it?
January 2nd, 2009 at 8:28 am
@Rishoban
in reality this cant be done, as HSDPA only support 7.2mbps or 14.7mbps per cell (Tower), NOT per-user, but The maximum bandwidth that can be achieved with HSDPA depends greatly on cell (tower coverage area) size. To limit the power needed to send each bit of information, the maximum achievable bit rate tends to fall away for users at the edge of the cell. For a large cell with a diverse range of users, the peak aggregate data rate will be in the range of 1 to 1.5 Mbps. This can increase to 4 to 6 Mbps and beyond as the cell size decreases to the micro cell level and beyond. In principle, a picocell could see data rates of 8mbps or more.
in lame man terms, need to make the cell size smaller and use adaptive coding scheme based on turbo codes for packet switching.
January 2nd, 2009 at 12:56 pm
Last post is very interesting, may be that can be the reason Mobitel dropped the 7.2MbZoom package from the new tariff structure, i myself changed to new Zoom890 yesterday, its good they charge 50 cents for a MB, my 2Gb seems to disappear when streaming videos, (well what can i expect??, right)
January 2nd, 2009 at 1:01 pm
@Raskie
yeah, in reality on a HSDPA network, the average date rate will be around 1 to 1.5mbps
January 2nd, 2009 at 8:50 pm
Things are a bit bad with M3 now. Speeds are dropped.
http://www.speedtest.net/result/382757014.png
http://www.speedtest.net/result/382757820.png
January 2nd, 2009 at 8:53 pm
@Kalinga
Can you clear my doubt in 332nd comment?
January 2nd, 2009 at 8:58 pm
@Rishoban
Rs.2490 + TAX
January 2nd, 2009 at 9:21 pm
m3 speed was lower than average last 3 days for me too, but seems its in the upward trend again, got this speed test just nw, its no where near the 1Mbps i was having when i got the connection.
http://www.speedtest.net/result/382769110.png
January 2nd, 2009 at 9:45 pm
It’s up again
http://www.speedtest.net/result/382788001.png
http://www.speedtest.net/result/382788970.png
January 3rd, 2009 at 11:10 am
<a href=”http://www.speedtest.net/result/338118753.png”
January 3rd, 2009 at 11:16 am
@Rishoban
some times speedtest.net go nuts and show incorrect results, best to test it few times and get the average, once i got 30mbps on M3
so test it few, time with few deferent servers, not just one.
January 3rd, 2009 at 9:46 pm
airtel launch will be on tuesday. will they give HSPA connections?
January 3rd, 2009 at 9:49 pm
@kalinga
my speedtest results are not appearing. i tried to publish several times but it says awaiting moderation.
January 3rd, 2009 at 9:50 pm
mobitel 3.6mbps speed test. done at colombo 7. uplink limited to 384kbps by the e220 modem..
http://www.speedtest.net/result/382631332.png
mobitel 7.2mb speed test. old package. same conditions.
http://www.speedtest.net/result/382642506.png
January 3rd, 2009 at 9:58 pm
@mah
there has been some issues with speedtest.net for the past few days, see the comment 350, showing 18mbps on Dialog HSDPA, this is due to some error on the Male server on speedtest.net, so ignore thoes results, do some test for USA/NY and UK that will give you some accurate results.
even i got 30mbps on my M3 yesterday, but if you do a file download from a site it was less then 512kbps.
about your comments, they have gone to the SPAM trap, i dont check the spam trap i just delete it with out checking. sorry about that, even the last comment was on the SPAM.
January 3rd, 2009 at 10:55 pm
@ kalinga
thanks.
2 of my friends using those connections. i used 3.6mb one quite a bit of time and speedtests to US and UK servers were also more than 2.4mb several times. download speed appeared on the bar was also very good. i did it at colombo 7 and i may get a chance to use it at maharagama soon. i ll publish those results also.
with 7.2mb connection just did a speedtest only. so cant comment much about that and it will be converted to 3.6mb connection soon.
January 3rd, 2009 at 10:59 pm
@mah
good to know but I’m having issues with M3, (during the night time) and Mobitel Eng are checking to the matter, few of my friends has the same issue but not sure why… for some people the connection seem to work well.
January 3rd, 2009 at 11:23 pm
@ kalinga
i did that during day time. (around 4pm)
my smart connection also i usually use during day time as i have ADSL at home. day time smart also good and gives 1mb speed. M3 will face problems as they sell large number of connections these days in addition to smart users. so they have to upgrade the network i think.
January 4th, 2009 at 6:44 am
Hello, Mr.Kalinga
I am new to this blog. I have to ask a question from you, And I am very sorry that this question does not belong to this blog.
My son just finished his O/L exams. He wants to go in IT stream. I don’t know, what to do next. I have tried some computer institutions, they said that they are starting from basic level and for a fee of 11 000/= up. As you know, can you give me any ideas? Please.
January 4th, 2009 at 10:29 am
@Jeevan
first of all ask what your son like to do, networking, programing, 2nd get him to use the computer and let hims mess with it
make sure he’s not scared of the computer, this is a basic mistake parents do, that don’t let the kids to mess with the computer saying its 2 expensive, don’t do that, softwares cant brake the computer, get him some good books, reading is the best, get English books, related to OS (Operating Systems) and other applications, make it more fun for him, then send him to basic programing classes, there are quite a few, see if there are any classes that teach DOS, C++, thats the best place to start, then get him to use Linux. again get him books related to that, that Dummy series of book are good for starting, you can find them at expograpics (_http://www.expo-graphic.com/)
there are not classes that will teach him all, they will only get him to the track, he need to read and learn things him self, thats the best way.
I’m not sure what knowlage level he’s in with computer, if you need more help, my email is there on the about page, drop me an email, will help in anyway i can.
January 5th, 2009 at 1:55 pm
Dialog UBB, from E220 at Colombo 3, 2009/1/5 13:50
http://www.speedtest.net/result/384277874.png
January 5th, 2009 at 9:29 pm
@Thiwanka Wimalasuriya
can you do the same test around 9 – 9:30pm ?
here’s M3 vs Dialog
Dialog 7.2mbps HSDPA @ 9:30pm
Mobitel 3.6mbps HSDPA @ 9:00pm
January 9th, 2009 at 7:06 pm
@ kalinga
what ll happen to dialog with airtel arrival?
how mobitel will respond?
January 9th, 2009 at 10:38 pm
@sanjan
well, i think people are just making a big fuzz about Airtl, don’t think it will be much deference from any other provider, also there wont be any BIG price deferences as well, since all trafis are regulated by the TRC and they don’t allow any provider to have an edge on this matter.
Airtel yet to publish there price plans, people are just making a BIG fuzz and few fake emails are going around promoting with fake call charges.
http://www.trc.gov.lk/mobile_tariff.htm
only good thing is people have more choice and good competition.
January 10th, 2009 at 8:57 pm
කාලින්ග අයියෙ,
මගේ යාලුවෙක් ඉන්නවා දෙනියායේ
There is NO ADSL facility in that area..he asked me about the best connection for him.No Dialog 3G or mobitel either.He asked me about Lankabell…which he thinks only available…can you please enlighten me on its[lankabell] speeds : broadbrand.
බොහොම ස්තූතියි.
January 11th, 2009 at 6:09 am
hey guys below are some links to a blog i had been following some time back regarding Lankabell wimax, it was when i was trying to figure out myself if getting a M3 or Lankabell Wimax was better, and after reading his new blog entries i am gald i got m3,
_http://www.raditha.com/blog/archives/002291.html
_http://www.raditha.com/blog/archives/002243.html
_http://www.raditha.com/blog/archives/002239.html
January 11th, 2009 at 12:58 pm
@Rasike
වැදගත් තොරතුරු ටිකක්..බොහොම ස්තුතියි…
January 11th, 2009 at 5:34 pm
Hi all,
this is the complaint i sent to dialog,
My problem is the connection speed is hopeless now. It never exceeds, 10KB/s when downloading. I cant even browse the internet.
I understand that even though you said its 7.2MBPS. You dont have an international bandwidth to provide that speed.
I know that you can never go upto 7.2MBPS but I would still be happy if you could provide at least 1MBPS speed without fooling the customers.
The limitations you have covered by a silly term “FUP” is also due to lack of good international bandwidth, if that is the case why do you charge 100 rupees daily and let the customers overcome the FUP???
Please Try to increase your international bandwidth and try to provide a good quality service for the money you are earning from the customers. Otherwise it will be impossible to avoid customer dissatisfaction and you will loose your customers.
Thank you.
January 11th, 2009 at 6:43 pm
@Nadun
There will not much Dialog do about this, as it seems there are not bothered about keeping customers, even them self is saying “if your not happy with the service, switch to another provider” this was bit hard before as only Mobitel was there and Dialog has a BIG monopoly in the market but now its not the case, now you get Mobitel, Airtel and soon another company.
i have been trying to show Dialog guys there is some thing wrong for quite some time but there 2 hard headed and didn’t even bother to check on the matter.
its not only Dialog’s International bandwidth, its there Interconectvity, meaning, tower to there based station connectivity, even tho there tower can support 7.2mbps, tower and based station (main switching station) is interconnected with a 2mbps link, so voice, data and there control signals use the same 2mbps, so you can imagine the speeds users get!
Dialog is a sinking ship, when it comes to customer service! even with in Dialog engineering, they are more in to the passing the ball then trying to find the issue.
this is why there TV and Internet service is loosing money! as they suck at technical support.
January 11th, 2009 at 10:07 pm
Hi all, now i am sick with this dialog 3G Broad band connection. But due to unavoidable reasons, i can’t use my home ADSL (SLT) all the time.
Therefore i need a mobile internet connection. I heard mobitel one is also not far superior to dialog.
will there be any new ISP/s? what abt Airtel?
for my purposes (mobile Broad band) any suggestions. ?
January 11th, 2009 at 10:16 pm
@Nadun Rubasinghe
i was a Dialog user for some time, before i used M3, with Dialog HSDPA i had so many issue from Speed, Billing, and there service sucks specially technical support.
so on dec 26th, i switched back to Mobitel, and I’m happy with there service so far, speed are not bad, if your in Colombo, its around 2mbps 90% of the time more then 1.5mbps, but if you go out of Colombo its from 800kbps to 2mbps, but the connection is stable.
anyway who’s using Dialog, all I’m saying is, stay away from there internet services, as it SUCKS big time.
also I’m not keeping any High hopes about Airtel as there main focus is voice, not data, but there network is HSDPA. for now there ISP is Lankacom, not a good choice and i had issue when Mobitel was using Lankacom before. all im saying is give Airtel some time, once users load there system, it will be same as any other telco.
as far as i see, Airtel is using people to spreed fake call prices etc, to make a BIG fuzz among people. but after 12th every one can see, its the same as Dialog, Mobitel, Hutch or Tigo.
January 12th, 2009 at 8:32 am
Hey ppl,
Just have a look at how Dialog share prices kept varying recently.
http://www.dialog.lk/en/corporate/ir/dial/dialinfo.html#
January 13th, 2009 at 6:15 am
Airtel gives unlimited connection for Rs.1499/=!
Check this,
http://www.airtel.lk/AirtelSL/tariffs_pdf/data%20and%20blackberry.pdf
It’s UNBELIEVABLE!!, I will definitely swiitch to Airtel when I get AIRTEL 3.5G Coverage in my area.
January 13th, 2009 at 9:45 am
here airtel tariff plans.
http://spreadsheets.google.com/ccc?key=pxykjUtFv4U5V8JTbhZOMcg
.01 cents per KB. data plans නම් හොදයි වගේ
January 13th, 2009 at 10:14 am
their tariff seems very Eye Candy like neda, 7.2Mbps reminds me of the fiasco we had with dialog, may be that 3.6Mbps will practicable, its good if someone let us know their experience after they switch, even though my M3 2Gb is not up to my taste im really not in the mood to switch to a wholly unknown Provider, anyway i hope this competitive tariff plan will poke the other networks in to updating their price plans as well, in the end it will be good for the Sri Lankan BB users.
January 13th, 2009 at 10:41 pm
KALINGA
WHAT DO YOU THINK ABOUT AIRTEL HSDPA?
January 14th, 2009 at 7:41 am
Airtel has removed their tariff plans from their website (as at 7.30am 14/01/09), now there is a msg saying to visit one of their showrooms to see a suitable plan, but the seperate link above is working anyway, it seems theses ppl think that us Sri Lankans are ppl who dont use internet and only do stuff in the old fashion way. y dont they want us to see their tariff plans in advance?? what do they have they to hide? they too seems to have copied a few tricks from dialog.
January 14th, 2009 at 8:02 am
Mobitel is comparably faster due to their high charges, dialog has more users in the pool which is shared unlike mobitel. come on guys just cheer up
January 14th, 2009 at 8:17 am
@sanjan & janath
If you wanna know about my view about Airtel, read the comment 371,
once more Airtel dont have a BIG HSPA (3G) coverage, its only there with in Colombo city limits.
January 14th, 2009 at 8:26 am
and kandy city limits too, bcos my modem picks up SRI 05 3G
January 14th, 2009 at 12:50 pm
Binduka,
Oya spreadsheet eka upload kalee mama!
Although it was published by Airtel,It has lot of mistakes…
According to unofficial details there new rate is 1cnt Per KB.
thats not something we expected!
But there data packages are attractive!
Specially the 3.2mbps unlimited one for 1499Rs.
But according to latest news they’ll not offer data packages until 1st week of march
January 14th, 2009 at 12:54 pm
Airtel devalopinga very good 3.5G network!
Im 15 kns away from kandy(Manikhinna)
i have 3g signals with 95% strengh!
January 14th, 2009 at 1:07 pm
@Sannaddha
Airtel only have HSPA in selected city’s, and they still DONT have a good international connectivity, there connectivity is around 5mbps (according to my sources) from Lankacom.
don’t think Airtel will be better then Mobitel, but I’m sure it will be better then Dialog
the way Dialog HSDPA is going.
still i don’t recommend Airtel, we need to give it some time and once users start use there service and when user numbers grow, we can really see the network proformance.
scan copy of the price plan can be found here
http://www.kalingasblog.com/airtel/callcharges.jpg
January 14th, 2009 at 1:35 pm
yeah i agree with kalinga aiya, for ppl who can keep 2 separate connections together it would be nice to test the Airtel Networks performance, bcos if its not up to standard we can always switch back, but for 1st time users, jumping in to Airtel wont be good, the other networks are already worried, just for today (14th) Mobitel is giving out free local video calls.
January 14th, 2009 at 10:50 pm
he he i waiting for AirTel Broadband. we will see…
January 15th, 2009 at 8:17 am
But, I think a true unlimited without any FUP limits, for just Rs.1499/= will make a new sensation in sri lankan broadband history!
Dialog and mobitel are now crtical state of changing their tariff. It’s chepaer than SLT ADSL, it is enough if it can only 512Kbps atleast like SLT. It costs only 1950/= per month (with all VAT,MSL,ECL). Broadband services from Airtel starts from 16th January 2009, I will definitely change into Airtel, when I get coverage.
I sent a email asking about prices and coverage, They replied within hours!!
(Requirs excel 2007 to view)
Tariff rates:
http://www.rishoban.com.on.lk/airtel/Tariff Prepaid And Postpaid.xls
Projection list:
http://www.rishoban.com.on.lk/airtel/Projection list _01012009_20090104_15-02-24.xls
Airtel On-air sites:
http://www.rishoban.com.on.lk/airtel/Airtel On Air Sites-05_01_09_20090106_12-53-59.xls
Working links!
January 15th, 2009 at 9:18 am
@Sannaddha
ඔයත් කරන දේවල්
ඔය 1499 unlimited package එක ඇත්තටම unlimited ද කියල කවුරැවත් දන්නවද? FUP එකක් නම් මම තාම දැක්කෙ නෑ.
January 15th, 2009 at 9:55 am
mobitel smart 1mb speed tests.
done at9.40pm.
uplink max of the device is 384
http://www.speedtest.net/result/390227853.png
http://www.speedtest.net/result/390224480.png
http://www.speedtest.net/result/390223530.png
http://www.speedtest.net/result/390222244.png
http://www.speedtest.net/result/390221526.png
January 15th, 2009 at 9:59 am
@kalinga
system not allowed to post all speedtests at once. so i posted them seperately.
as you said at 9pm to 10pm speeds are less. but its not that bad for me luckily!
January 15th, 2009 at 10:08 am
@Binduka
10000000% sure, its true unlimited. No any FUP.
I called 075 5 555 555, they confirmed that there are no FUPs! And check elekiri.com you can find more about that. Someone from EK have told that he asked from airtel agents about FUP and they have said that there is no FUP limits.
January 15th, 2009 at 10:17 am
Hey, anyone guarantee the speed ? I need to know it.
January 15th, 2009 at 3:37 pm
@Rishoban,
Did you try out Airtel broadband ?
What is the guarantee that you get a High quality product from them ?
From the experience we have with the products in the market, anybody who provides an unlimited package on broadband will suffer definitely very soon. Best example is Dialog’s saking HSDPA and Mobitel super HSDPA. Main reason is Mobitel didn’t offer unlimited, they maintain the quality. I hope Airtel will sak too, as Dialog did.
January 15th, 2009 at 6:06 pm
@Lakmal
I haven’t used Airtel, but, I think they will offer a good service. Dialog created an unlimited package to compete with Mobitel, But, it ended in a failure! And Dialog haven’t got a good internet backbone, that’s why they limits such as FUP, I think you can remember dialog once had a FUP limit of 30GB for its Previous WiMAX packages. In the Airtel’s case they have well planned Tariff system. I can Gurrantee that Airtel offer a good quality and high speed connection in India! Think of this, they have mentioned in their tariff that they give 7.2Mbps for all Limited packages, but only 3.2Mbps for the unlimited one. I don’t know that they will offer promised speed, but, I think it will be comparatively higher than Mobitel. In India an ISP like Dialog can’t lie to its customers, So, the Airtel! So, I think Airtel, will not lie. But, I still don’t recommend airtel and I do not gurrantee their service quality. I will try my best to prove Airtel’s service and I will post in this blog whenever I get a evidence, So, stay tuned to Kalinga’s Blog! “මම Airtel එකට කඩේ යනවා!” Ha..Ha…Ha..!
January 15th, 2009 at 9:44 pm
some body has spoken about the fair user policy of dialog. I want to add few more words to that.
Dialog’s FUP is simply due to their inadequacy of bandwidth, nothing else.
Their fair use policy is unfair when it comes to the ability to over come that limitation by paying another sum of money. If they REALLY want to have a fair user policy, they shouldn’t have offered, the option of paying some additional money and over coming the limits.
From the begining i knew that this will never be 7.2Mbps, but i expected at least 512Kbps stable connection.
Dialog is continuously taking an unsuccessful attempt to fool the users.
Their so called customer care service personnels dont know even the meaning of bandwidth. I hardly believe that any of them will have at least the basic knowledge in IT.
This type of cheating should be punished by laws of the government. Unfortunately that will never happen.
If you compare SL with other countries, you will realise our internet services (in that case so many other things as well) are way below the standards of many countries.
Peoples’ unawareness and neglegent attitudes also matter a lot in these situations…
January 16th, 2009 at 2:53 pm
Hey Guys,
I just visited the Airtel Store, And checked with the prices.
(Only available at Kollpetty and Narahenpita stores)
Here is the info
HSDPA Modem(Unfortunately Subscriber Locked) = 9500 Rs
Data Connection(SIM) = 500 Rs
And the packages are similar to the once diplayed uploaded PDF (300Rs – 1GB Free, 600Rs – 3GB Free, 1499Rs – Unlimited).
My plan is to buy a SIM and use it with my M3 modem. Does anyone know whether M3 modem is also subscriber locked?
January 16th, 2009 at 2:59 pm
I have a huawei data device from Mobitel. It suits me as I am constantly travelling as a sales executive and meets my bandwidth requirement. When I visited the Mobitel branch to see what’s on offer, what I liked was they had different packages. I chose what I want.
I don’t know about Airtel. perhaps good, wait and see what friends say, don’t want to rush into things without knowing. The thing is Airtel too need to borrow bandwith from SLT I guess. they will be bit slow? Am I right? I am not a techie. Dialog broadband my father has, but he keeps complaining its very slow. We have an SLT connection at work. Guys watch song videos at work lol..so streaming good I think!
January 16th, 2009 at 6:36 pm
@Rishoban
Airtel India provides 3G or HSDPA serveice?
January 16th, 2009 at 7:36 pm
hey guys, i am myself thinking about changing to Airtel, about half and hour ago i sent a email to Mobitel asking them if they are thinking about changing their tariff plans, some lady replied within 20 mins, below is the email, i removed my personal info from the email, bocs i dont want those things published
i hope they do their changes before next month 15th bcos thats the start of the next billing cycle.
Dear Mr. Gaxxxx,
Mobitel service Number 071-558xxxx
This is with reference to your email regarding above mentioned Mobitel service number.
Our product development team is working on improving & enhancing our products to further suite our Customer demand & requirements. As a result, there will be some reviews done to DATA tariffs in near future which will make the existing tariffs more attractive.
We appreciate your patience and understanding in our inability to have the proposed changes implemented immediately.
However, we thank you for taking the time to write to us about your observations .
Please call me on our Customer Care Hotline 071-2755777 should you require any further details in this regard or you may forward your quires to chathurip@mobitel.lk.
Thank you
Yours sincerely,
Chathurika P
Snr. Customer Care Executive
—–Original Message—–
From: Rasike Gxxxxx [mailto:xxxx99@gmail.com]
Sent: Friday, January 16, 2009 6:58 PM
To: Info Group
Subject: M3 Tariff Plans
Hello,
I am a M3 customer with number 71558xxx, please let me know if Mobitel
is planing to make any changes to M3 data plan tariff structures in the
coming weeks\months?
thank you,
R. Ga.
This e-mail and any attachments may contain confidential and
privileged information. If you are not the intended recipient,
please notify the sender immediately by return e-mail, delete this
e-mail and destroy any copies. Any dissemination or use of this
information by a person other than the intended recipient is
unauthorized and may be illegal.
Mobitel (Pvt) Ltd.
January 16th, 2009 at 8:34 pm
@Saranga
No, Airtel don’t have HSDPA in India, they provide Broadband through DSL and SAT.
January 16th, 2009 at 9:11 pm
This is the Airtel’s recommended modem:
http://i.expansys.com/i/b/b157662.jpg
January 18th, 2009 at 11:43 pm
@All
dear all, it was so much fun doing this post, now its has 400 comments
(i think its the most commented blog post in Sri Lanka) so now its like reading a BOOK when a new person read this, so i have wrote a new post about HSDPA issues
http://sinhala.kalingasblog.com/2009/01/18/why-hsdpa-sucks-in-sri-lanka/
so here after I’m kindly asking you to comment your issues with HSDPA on the new post
thank you all for your support… also those who subscribe to this post, need to subscribe to the new post so you guys can keep on following the posts comments.
January 23rd, 2009 at 5:53 am
I have airtel data unlimited package. seems to be speed drops to zero after ~300MB of download or so.. speed recovers after disconnec and immediate reconnect. any reasons…?
January 23rd, 2009 at 7:18 pm
@All
oke guys… here’s the Dialog HSDPA update
finally they are saying its 1mbps and NOT 7.2mbps 
http://www.dialog.lk/en/mobile/technology/3g/unlimited_mobile_broadband.html
duh ! that what i have been saying all this time…
January 24th, 2009 at 2:38 pm
@ Kalinga
Thanks. From the begining i didnt believe their 7.2Mbps story…
But i expected at least 1 Mbps. But sad to mention that my connection is slower than even a dial up connection, most of the time.
So DIALOG TELEKOM, its the time to stop boasting, and try to correct your selves.
I am going to observe another month or two and will be switching to another ISP if dialog continues to fail.
January 25th, 2009 at 12:35 am
Kalinga,
Dialog has reduce their speed limits to 1MBps Download
January 27th, 2009 at 1:14 am
I think dialog deceived us. It’s all a fake. No 7.2 at all. I’m not sure they can provide even 1 Mbps (even if the site says). As kalinga told in a previous blog, dialog people have never told about how the 7.2 Mbps speed is shared among users. So this is something that we need to keep eye on. Is there something that we can do legally against them? (because they tell something and do completely different thing)
January 28th, 2009 at 9:33 pm
Mama use karanne mobitel zoom 890, 2GB vitharai denne. speed eka nam aulak ne, Suntel CDMA walata wada hodai. England wala 24Mbps unlimited thiyenawalu. patta connection ekak wenda athi neda ban?
January 31st, 2009 at 6:39 pm
I am a dialog HSPA user. i have been using it for around 1 year now. Always i get acceptable speed. Event hough you can connected to the speed at 7.2M you cannot get 7.2 though put per connection, because there are restriction in the server side as well. Even M3 advertise it can provide 14.4Mbps its again a fake.
Kaling i saw your earlier update with ping tests. i think dilog has changed their path when i trace from my connectivity i got a completely different path with local IP address. I think it is easy to check the packet drops in a path by using winMTR. It shows all the hops in the path with the ping drops in each hop. please find below the capture i taken for google from my dialog HSPA. there are higher drop rate in 2 intermediate hops, but all other nodes results 0 packet drop. I think these packet drops are because they have enabled some DDOS prevention method in the routers, traffic going through the is not affected.
|——————————————————————————————|
| WinMTR statistics |
| Host – % | Sent | Recv | Best | Avrg | Wrst | Last |
|————————————————|——|——|——|——|——|——|
| 172.27.9.20 – 0 | 18 | 18 | 63 | 99 | 204 | 94 |
| 172.27.9.17 – 67 | 18 | 6 | 78 | 101 | 125 | 78 |
| 10.56.0.34 – 0 | 18 | 18 | 78 | 98 | 125 | 94 |
| 10.56.0.66 – 56 | 18 | 8 | 93 | 99 | 110 | 109 |
| ge-2-0-2.633.dema.agg-01.dialog.lk – 0 | 18 | 18 | 78 | 105 | 219 | 94 |
| ge-2-0-1.dema.core-01.dialog.lk – 0 | 18 | 18 | 79 | 102 | 156 | 94 |
| ge-0-1-0.dema.gw-02.dialog.lk – 0 | 18 | 18 | 78 | 98 | 125 | 109 |
| Serial0-1-1.GW4.SIN2.ALTER.NET – 0 | 18 | 18 | 125 | 153 | 187 | 187 |
| so-6-3-0.XT1.SIN2.ALTER.NET – 0 | 18 | 18 | 125 | 152 | 188 | 188 |
| ge-2-1-0.BR1.SIN3.ALTER.NET – 0 | 18 | 18 | 125 | 164 | 250 | 125 |
| 203.208.191.225 – 0 | 18 | 18 | 359 | 369 | 391 | 359 |
| ge-4-0-1-0.sngc3-cr2.ix.singtel.com – 0 | 18 | 18 | 344 | 372 | 422 | 375 |
| ge-4-0-0-0.sngc3-dr1.ix.singtel.com – 0 | 18 | 18 | 359 | 380 | 406 | 375 |
| ge-3-0-0-0.sngtp-dr2.ix.singtel.com – 0 | 18 | 18 | 360 | 394 | 422 | 375 |
| 74.125.50.225 – 0 | 18 | 18 | 171 | 212 | 281 | 235 |
| 209.85.243.156 – 0 | 18 | 17 | 187 | 219 | 265 | 218 |
| 209.85.254.179 – 0 | 18 | 17 | 187 | 206 | 250 | 188 |
| sn-in-f104.google.com – 0 | 18 | 17 | 172 | 201 | 235 | 187 |
|________________________________________________|______|______|______|______|______|______|
WinMTR – 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
January 31st, 2009 at 6:52 pm
@Manjula
as you know Dialog is NO loger says its 7.2mbps, they say its 1mbps now
and also DDOS will never drop ICMP traffic for 32bits of data packets, if its the case then they have a really “suckky” network configurations.
Mobitel do NOT says its 14.2mbps, there max package is 3.6mbps, but Dialog use to say its 7.2mbps where NOT even 300kbps was there. you can see not only I’m the one who’s making complains, others feel the same.
also Mobitel can say there network is 14.2mbps, even Airtel can say the same, but Dialog cant, Dialog has towers from 1.8mbps to 14.2mbps and so Dialog DONT have a full 14.2mbps HSDPA network.
http://sinhala.kalingasblog.com/2009/01/18/why-hsdpa-sucks-in-sri-lanka/
this is my M3 3.6mbps
yes, dialog seem to have changed there IP-core, lets see if any one can post some speed test for Dialog HSDPA.
January 31st, 2009 at 7:10 pm
Dialog Speed Test
seem to have fix there issue, but cant say much… have to wait few days before can comment on the matter.
February 1st, 2009 at 1:56 pm
Dear Kaling,
when you comparing the speeds i would prefer if we can compare it with the same server. In the above case we have compared M3 with Male and Dialog with London. I am not sure whether mobitel is using SLTs’ISP network.. but SLT has a direct connectivity to male ISP.
Even mobitel doesn’t have a full HSPA 14.2 in all there Base stations. Most of time the problem is in the Backhaul path of the Base station to GGSN.
Also i guess Dialog will improve the backhaul bandwidth by using their island wide IP Core. Since Dialog has large HSPA customer base than M3.. dialog customers will observe this BW constraint. Since i am in engineering field i have friends in both companies. Dialogs’ peak hspa bandwidth utilization is well above 250Mbps, but it is less than 50Mbps in M3.
February 1st, 2009 at 2:17 pm
@Manjula
M3, on London
Dialog, London
M3, NY – USA
Dialog, NY – USA
what ever the case, Dialog still fail to provide a good service, as a customer i don’t care how many users Dialog or Mobitel has, like i say, if you have more customers, improver your network. but dialog fail to do that for more then 4 months now, thats why i switch to Mobitel, Dialog didn’t even admit they have an issues with there network. Dialog live on lies fake facts… also check once more about your bandwidth allocation for HSDPA on Dialog and Mobitel, its far far below then what your saying
yes, Mobitel is with SLT now, few months back they use to be with Lankacom and SLT
i have been saying there is some thing wrong with Dialog IP-core for more then few months now, only now they have realized it and changed it, up to this point they have been on total denial. read the comments from the start.
i still have the lame excuses Dialog engineers has sent me saying the local packet loss is due to the SE-ME-WE-3/4 brake down
now Dialog is fixing the issues as people has start to race there voice, if they didn’t, Dialog would be still cheating there customers with a 7.2mbps HSDPA that cant even do 200kbps
February 1st, 2009 at 3:01 pm
384k = 1M ?
February 3rd, 2009 at 7:03 am
I thought this thread is closed.
February 3rd, 2009 at 9:47 am
@Rishoban
even i thought i did
but people keep on posting on it and i have to reply…. 
February 3rd, 2009 at 10:51 pm
Please don’t close this, this reflects how IT guys think about different service providers service.
keep up!!!!
February 4th, 2009 at 10:30 am
I do have to say, Dialog sucks. btw, do any of u guys know if there’s a limit to maximum ping legally possible
(If u do understand what the heck i am talking about)?
here’s my ping stats for youtube.com today.
C:\Documents and Settings\Duminda>ping 208.117.236.73
Pinging 208.117.236.73 with 32 bytes of data:
Reply from 208.117.236.73: bytes=32 time=2943ms TTL=235
Reply from 208.117.236.73: bytes=32 time=497ms TTL=235
Reply from 208.117.236.73: bytes=32 time=415ms TTL=235
Reply from 208.117.236.73: bytes=32 time=413ms TTL=235
zzzzzzzzzzzzzzzzz. I mean most of u may not b concerned with ping, but i am. I play games 4 god’s sake! This has been so 4 couple of days now. It’s a nighmare. It literally sux. I don’t know what to throw at those idiots
February 4th, 2009 at 11:50 am
@nishan
no, not close this, just moved to a new post, since this has got more then 400++ comments and its hard for people to read now… thats why, new post is here http://sinhala.kalingasblog.com/2009/01/18/why-hsdpa-sucks-in-sri-lanka/
@Duminda
yes, even that what i was taking about for the past few months, not just delays, packets loss, but Duminda keep in mind HSDPA cant be used for gaming as its MOBILE, you will not get a good connection for gaming unless you use ADSL, even Lankabell WiMAX, Dialog WiMAX cant be used.
February 4th, 2009 at 12:25 pm
@Kalinga,
But it pays to be reliable. If your ping is 100 to Singapore one day and is 500 next day, that is a disaster. But u r right about the it being not suitable for games.
Yes I am aware that mobile is not the best way to play games.
February 5th, 2009 at 2:30 pm
Please, did anyone crossed dialog’s FUP limit for this month? I don’t know what has happend to my connection! I have used 10.7GB and still I get speeds around 120KB/s. What is this? What about you all? Did you experience the same speed?
Even after using 11GB the speed is:
http://www.speedtest.net/result/404652300.png
what is this? A magic?
February 6th, 2009 at 12:11 pm
ආ මාරයිනේ. එහෙමනම් ඩයලොග් හොඳයිනේ. ඒකට ලකුණු 10ක් දෙනවා ඩයලොග් එකට. කෙහොම වුනත් දැන් ADSL වලත් ගාන බස්සලානේ. ප්රොමෝෂන් කියලානේ කියන්නේ. අපිනොදන්න ප්රමෝෂන් දැන් ඉතින් ආයිත් 1600ට වඩා වැඩ කරන එකක් නෑ. කොහොම වුනත් දැන් මට වරන කීපයක්ම තියෙනවා. ඩයලොග් වේන්වීමේ අවදානම තවත් වැඩියි.
February 9th, 2009 at 3:54 pm
I also feel the dialog speed is not always good but during downloading it sometimes achieves over 300KB/s. But the problem is the speed is very unstable. To achieve such a speed we must use a download manager software(I am using free download manager). Anyway, when speedtests are done it very occasionally gives speeds more tham 1000Kbps. I also have noticed that the FUP doesn’t work praactically. I also believe that the FUP is very unfair
February 15th, 2009 at 11:47 pm
lankawe apita bottle neck seen eka nisa ehema loku speed ekak bala poroththu wenna amarui mama hithanne..
February 16th, 2009 at 12:12 am
Can anybody explain me what is DNS server time out?
April 4th, 2009 at 11:08 am
i got a airtel broadband connection i thout it s speed than slt 512 connection when i connet with my modem it indicates float is 0% what is float? and downlink is 0.00kbps many times .is slt will good than this?or it will be same .please discribe.
April 12th, 2009 at 1:05 pm
ඔව් මමත් දෑන් මාස 2ක ක ඉන්දන් 10GB withara ඩව්න්ලෝඩ් කලා තම ස්පීඩ් හොදඉ
[IMG]http://img131.imageshack.us/img131/5659/downloadm.jpg[/IMG]
April 15th, 2009 at 3:52 am
mama modem akak ganna hadanne mata a pilibada awabodayak na namuth modemayen balaporoththu rata aya akka katha karanna a sadaha dialog modamayakda m3 modamaykda hoda masikawa 500ka bilak labena widiye mata sudusu modem 2 athra wenasa pahadili karala denawada
April 28th, 2009 at 9:07 pm
කාලිංග ,
mama use karanne Airtel 600 package 1 mama web 1 search karanakota thama oyage blog 1 dakke.mama speedtest 1 karala baluwa…eke results gana mata mukuth hitha ganna ba…..meka gana monada kiyanna thiyenne.mama URL 1 ewannam…plz hope ur reply immediatly…& I also hpoe 2 buy a modem aduwata modem thiyena thank thiyenawanam kiyanna plzzz….mama danata Internet connect wenne mage 4n 1n(Sony Erricsson w880i)…so eken thama me speed 1 dunne…..so hpoe ur reply immediately.
http://www.speedtest.net/rank/3415858702.png
May 2nd, 2009 at 2:13 pm
Airtel’s total international connectivity also not that high. My airtel unlimited connection is almost like a 128Kbps ISDN connection. Sometimes below a dialup connection. Around 9 -10 pm I can’t even get my virus guard updated. I am in Keleniya.
May 4th, 2009 at 9:53 am
@අංජුල මල්ෂාන්
at time Speedtest.net may provide false/unrealistic speeds, but if you test it few times, it will give you the correct one.
June 1st, 2009 at 3:52 pm
kalinga ayye,
mata thiyenne dialog broadband pakage eakak {homenet} me pakage eake speed eakagana nam katha karala wadak na anthimai……………….. katha karala kiwwama complain danawa coplain numbers denawa . eath wadak na . ea aya math eakka contact wenne 10.00pm withara yakku gas nagina welawata. eathakota ithin …………………… dannawane dialog broadband anthimai. dialog la apiwa gona karanawa kiyala hithanawada danna.
dialog anthimai 0.000000
September 16th, 2009 at 10:49 pm
Dear Kalinga,
can you make small comparison among broadband vendors in SL (updates of their service quality) specially Air tel. it would helpful for most of us who can’t understand much technical details
September 17th, 2009 at 12:06 am
you can check data usage from My Dialog portal in http://www.login.dialog.lk
October 31st, 2009 at 1:11 pm
Dear Kalinga,
Apita Slt ADSL ganna ba. a nisa mama Dialog Wimax ganna hithuwa. (512K) eth tower eke indan
2.5km thiyenawa kelin dura.
ganna puluwan weide ?. dialog branch office wala moda yakku Wimax coverage gana monawath danne na.
Dialog homeNet hodai de?
October 31st, 2009 at 10:14 pm
@pavithra
ADSL නැත්නම් විසදුම wimax තමයි, හොදම දේ තමයි ඒ අයට ඇවිත් සිග්නල් ටෙස්ට් එකක් කරන්න කියන්න (ඉල්ලුම් කරහම ඒ අය ඇවිත් කරනවා) වේගනයම් ඉන්න ප්රදේෂය හා එක tower එකක ඉන්න users ලා ප්රමාණය අනුව වෙනස් වෙනවා.
November 23rd, 2009 at 10:23 pm
Mobitel hit rock bottom, for the last few weeks or so (well after price reduction and Upahara data SIM) mobitel hit the rock bottom with Dialog, now, it don’t matter if your using Dialog or Mobitel, they both suck, but sadly mobitel sucks more in the night
November 23rd, 2009 at 10:51 pm
Here’s Dialog
RSSI -97dBm – Cell ID – 51185
Here’s Mobitel
RSSI = -85dBm – Cell ID – 46332
November 23rd, 2009 at 10:58 pm
Mobitel – Kandy (RSSI: -91 dbm / Cell ID: 47091)
November 23rd, 2009 at 11:27 pm
මේ 1Mbps පැකේජ් එකේ ස්පීඩ් ටෙස්ට්
November 24th, 2009 at 3:17 pm
Dialog and Mobitel, they both suck in Kandy. In fact all broadband in our country sucks. So its better to use a prepaid connection without wasting money.
December 10th, 2009 at 1:43 am
@ kalinga
i also had low speed 2 weeks or so back. it was around 600kbps at peak time. and it was getting disconnected regularly. so i complained them. last saturday i got a call from them and said all issues corrected in my area- maharagama. initially i didnt beleive them but they were quite correct. now it doesnt disconnect even once when used for 6, 8 hours continuously. and my speed never goes bellow 2mb at peak time.
http://www.speedtest.net/result/647637084.png
http://www.speedtest.net/result/647643239.png
http://www.speedtest.net/result/647644253.png
http://www.speedtest.net/result/647646778.png
so dont worry, they will correct it. they said they are upgrading HSPA network these days and turning off some towers at night.
December 13th, 2009 at 3:43 pm
No improvement yet on my Mobitel 3.6Mbps connection, the speed hardly reaches 1Mbps. I don t know whats wrong with it!!!!!!!!!! Can someone help pls. I m from Katugasthota, Kandy. Anyone using Airtel broadband in Kandy?
December 14th, 2009 at 7:20 am
Have been using Airtel Unlimited for like 4 months now, @bowelikada, Kandy. Speeds have greatly improved with 1-1.5Mbps even during peak, Correct me if im wrong but i think Airtel 3G is still only avaliable@ Colombo,Kandy and Galle so its not exactly ‘Mobile’, to get a good mobile broadband connection you should be at the correct place at the correct time, what works for me might not work for you bcos of isses like distance from the tower, peak usage ect. so if you want to use Mobile B. as a substitute for ADSL/WIMAX then its better to check how all 3 networks Dialog,Mobitel and Airtel work to your place before choosing a network, get a pre-paid sim from somewhere and test the speed.thats how i did it anyway.
December 30th, 2009 at 5:47 pm
Hi guys,
I heard that Dialog people have done some changes in their network in Maharagama, Boralasgamuwa, Katubedda, Mt.Lavinia, Dehiwala, Wellawatta & Nugegoda area. Some of my friends told that now their Dialog connection is performing well. I also get around 1 Mbps in Mt.Lavinia area.
January 11th, 2010 at 7:09 am
@ALL
Mobitel HSDPA වල අද තත්වය
http://sinhala.kalingasblog.com/2010/01/10/success-kills-mobitel-hsdpa/
January 30th, 2010 at 10:15 pm
@ALL
Sri Lanka Government see the Light on Sri Lanka’s Broadband Speeds
http://sinhala.kalingasblog.com/2010/01/30/sl-gov-sees-the-light-on-sri-lankan-broadband-speeds/
February 10th, 2010 at 1:19 pm
@ALL
One more way to make HSDPA better, Join now
http://sinhala.kalingasblog.com/2010/02/10/hsdpa-mobile-broadband-quality-testing/
February 21st, 2010 at 6:31 pm
recently purchased a huwei e1550 from dialog and for the moment i manage it with a prepaid connection…looking forward to move into airtel broadband as it is available in colombo…any one who is using airtel..plz gimme a feedback on this